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Logi Nu
rdgringa
Posts: 1
Registered: ‎07-26-2012
0

Camera not showing

The camera used to work just fine then it stopped. I installed witout removing the old hardware. I removed everything and reinstalled at least 4 times. Still when I open the camera it does not show the logitech camera it only shows USB video camera.

 

Webcam: USB Video Camera

Mic: Webcam C110

 

When I log into my liveweb cam accounts (Bambuser) the camera is not working just the sound.

 

I tried to update the drivers but the camera is not listed in the drivers only the usb port device.

 

What do I do? I am getting very frustrated as I need to get the live camera up soon. I have been trying for 3 weeks off and on and nothing.

 

Support Specialist ★★★
daleLogi
Posts: 3,188
Registered: ‎01-06-2010
0

Re: Camera not showing

Hello rdgringa

 

Try installing the Logitech Webcam Software from the Logitech website in clean boot. 

 

To Boot Clean in Windows 7 and Vista

 

Accessing the System Configuration Utility

1. Click Start type msconfig in the search box and press Enter

Configure Selective Startup options

1. On the General tab, choose Selective Startup
2. Uncheck Load Startup Items
3. Select the Services tab
4. Check  Hide all Microsoft services
5. Click  Disable all
6. Click on OK
7. Click  Restart.

 

After installing the Logitech webcam software, restore your system by doing the following:

1. Click Start and select Control Panel
2. Click System and Mantience
3. Click Administrative Tools
4. Double click System Configuration
5. On the General tab, choose Normal Startup
6. Click Ok
7. Click Yes, when asked to restart your computer


--------------------------------------------------------------------------------

To Boot Clean in Windows XP

1. Click Start --> Run --> Type MSCONFIG --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Process SYSTEM.INI file
4. Uncheck Process WIN.INI file
5. Uncheck Load Startup Items
6. Click on the Services tab
7. At the bottom, check Hide All Microsoft Services
8. Uncheck all boxes in the window or click the button labeled Disable All
6. Click OK
7. Click Restart


After installing the Logitech webcam software, restore your system by doing the following:

 

1. Click Start --> Run --> Type MSCONFIG--> Click OK
2. On the General tab, choose Normal Startup
3. Click OK
4. Click YES, when asked to restart your computer

 

daleLogi

Support Specialist

      
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