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Help with skype using Logitech Orbit MP webcam
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08-11-2012 03:29 PM - edited 08-11-2012 03:33 PM
Hi, I have a Logitech Orbit MP webcam, and I can't get it to work with skype, i see my self and everything in the settings and in the bottom corner, but my friends don't see my video, What do I do? they click on the video option to answer it.. and that doesn't work.. Also, I know there is nothing wrong with my other cameras that I have, my other webcams work without any problems on skype.
Re: Help with skype using Logitech Orbit MP webcam
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08-14-2012 12:07 PM
Hi DBlake9,
I suggest you check the FAQ Skype issues with your Logitech webcam I would also like to know which OS are you on and if you have a picture of yourself when you launch the Logitech Webcam Software and click on Quick Capture or Record Video.
Paulina
Support Specialist
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Re: Help with skype using Logitech Orbit MP webcam
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08-15-2012 01:02 PM
Yes, i see myself in the preview box in the skype settings... But when i install the logitech software for the camera, it says it isn't compatible with windows 7.
Re: Help with skype using Logitech Orbit MP webcam
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08-15-2012 01:03 PM
I am on Windows 7.. When i try to use skype with the camera on my computer, skype freezes, and then says therre is a problem with the call, the problem has happened with more than 1 contact.
Re: Help with skype using Logitech Orbit MP webcam
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08-31-2012 03:15 PM
Hello DBlake9,
Unfortunately, the software and drivers that this webcam need to work properly are not supported on a Windows 7 OS.
For further information please check this FAQ:
Webcam software and driver support for Windows
Best regards.
Paulina
Support Specialist
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Support Home Page | Downloads | Contact Support | Manuals | Warranty | Check Rebate Status

