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DBlake9
Posts: 3
Registered: ‎08-11-2012
0

Help with skype using Logitech Orbit MP webcam

[ Edited ]

Hi, I have a Logitech Orbit MP webcam, and I can't get it to work with skype, i see my self and everything in the settings and in the bottom corner, but my friends don't see my video, What do I do? they click on the video option to answer it.. and that doesn't work.. Also, I know there is nothing wrong with my other cameras that I have, my other webcams work without any problems on skype.

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Pau2108
Posts: 2,884
Registered: ‎08-02-2012
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Re: Help with skype using Logitech Orbit MP webcam

Hi DBlake9,

 

I suggest you check the FAQ Skype issues with your Logitech webcam I would also like to know which OS are you on and if you have a picture of yourself when you launch the Logitech Webcam Software and click on Quick Capture or Record Video.

 


Paulina


Support Specialist


 


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DBlake9
Posts: 3
Registered: ‎08-11-2012
0

Re: Help with skype using Logitech Orbit MP webcam

Yes, i see myself in the preview box in the skype settings... But when i install the logitech software for the camera, it says it isn't compatible with windows 7.

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DBlake9
Posts: 3
Registered: ‎08-11-2012
0

Re: Help with skype using Logitech Orbit MP webcam

I am on Windows 7.. When i try to use skype with the camera on my computer, skype freezes, and then says therre is a problem with the call, the problem has happened with more than 1 contact.

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Pau2108
Posts: 2,884
Registered: ‎08-02-2012
0

Re: Help with skype using Logitech Orbit MP webcam

Hello DBlake9,

 

Unfortunately, the software and drivers that this webcam need to work properly are not supported on a Windows 7 OS.

 

For further information please check this FAQ:

 

Webcam software and driver support for Windows

 

Best regards.

 


Paulina


Support Specialist


 


If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.


 


Logitech 

 


Support Home Page | Downloads | Contact Support | Manuals | Warranty | Check Rebate Status 


All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.