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Jessica84
Posts: 3
Registered: ‎08-04-2012
0

Noise cancellation problem with C910 on Mac?

When using various video chat applications on my Mac, my audio cuts out when there isn't a lot of background noise, like music or something like that. It sometimes even misses a bit of what I'm saying if I don't speak really loud. I've been told it's some kind of noise cancellation problem, but I don't know how to fix it. A friend if mine has the same problem, so it's not just my camera. Anybody got any ideas?

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daleLogi
Posts: 2,961
Registered: ‎01-06-2010
0

Re: Noise cancellation problem with C910 on Mac?

Hello Jessica84

 

Do you have the Webcam Software installed? If you do, uninstall the software then try using the webcam as a plug and play device.

 

daleLogi

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