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porunga55
Posts: 1
Registered: ‎04-22-2012
0

Quick Cam s5500 issues with ManyCam

With the ManyCam software, I am able to connect the audio, but the software is unable to connect with my webcam (QuickCam s5500). The only error message is that "MannyCam can not connect to my webcam for some reason."

 

So far, I've tried updating the ManyCam software, and attempting to install LWS in a clean boot of Windows, both on my main (Administrator) account, and through a new Admin. account.

 

 

Technical Specifications

 

Webcam details

M/N: V-UCR45

P/N: 860-000106

PID: LZ922BN


LWS Version: 2.31 Build 13.31.1044 (I have tried to install LWS 1.10, but the installation screen is blank.)

 

ManyCam Version 3.0.68


OS: Windows 7 x64 (Service Pack 1)

Again, this issue occurs with the ManyCam software.

 

Any help is appreciated.

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: Quick Cam s5500 issues with ManyCam

Hello porunga55,

 

Does your webcam work as expected in the Logitech Webcam Software? Please try your web cam here: http://www.testwebcam.com/

The recommended software for your camera and operating system is Logitech Webcam Software (LWS) 1.1 x64 with Vid

Best Regards,

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