Video Chat Applications (Non-Logitech)

[matix]

I've had this problem with both the Quickcam Pro 9000 and the Quickcam C910 HD. I'm using Flash Live Media Encoder, and when the camera is previewing, I try to adjust the settings (rightlight, exposure, focus etc) and when I try to go into the settings the dialog box will come up for a second, then immediately close. I'm not able to change anything because the settings won't remain up.

Has anyone else encountered this problem? I've tried this on two systems, both of which I opted to only install the camera driver and not the extra software/effects. The computer specs are below:

Dell Studio 1735 (Core2Duo 2.58ghz, 4gb ram)

Windows 7 Ultimate 64bit

Flash Live Media Encoder 3.1

Quickcam Pro 9000

Zotac ZBOX (AMD Athlon Neo X2 1.5ghz dual-core, 2gb ram)

Windows 7 Home Premium

Flash Live Media Encoder 3.1

Quickcam C910 HD

I'd appreciate any help. Thanks!

[KachiWachi Distinguished Logi Legend]

Welcome to the Logitech Community Webcam Forum matix!


Does this issue occur when the Logitech Webcam Software (LWS) 2.01.1025 (a.k.a. QuickCam 13.01.1025) is installed?



Thanks.


(Ref: FAQ #3428).

[matix]

13.1.1021.0 is the version that is currently installed. I'll try updating and post my results.

[KachiWachi Distinguished Logi Legend]

Does this issue occur when the camera is being used in other third-party video recording/broadcasting software (e.g., AMCap, Windows Media Encoder, etc...)?



Thanks.

[matix]

I did not try it in other programs, as this computer is purpose built to use only FMLE. I went back and downloaded the latest drivers but it wasn't the one you mentioned in your earlier post. Downloading the drivers last night (9/28/10) yielded the ones I had previously installed (13.1.1021.0) so I believe i've got the version latest installed. However, I was able to find a work-around.

I went back and did a full install instead of just the device driver. I usually only install the camera drivers, enough to get it working with the operating system because I don't like or use all of the software that Logitech supplies with their cameras. I'm sure others find it useful, but I just want camera control. After doing a full install with 13.1.1021.0 the camera control panel pops up whenever the camera is accessed. This allowed me access to the settings I needed to adjust what I wanted.

It isn't the best outcome but it worked for me. Thanks for your help!

[KachiWachi Distinguished Logi Legend]

NP.



Thank you for reporting back in with your progress and updated status.

[athurart09]

Thanks you for the post.
Hi guys, Im a newbie. Nice to join this forum.

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