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noginthenog
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noginthenog
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Quickcam Orbit AF - (Vista x64)

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‎11-27-2008 08:09 AM - last edited on ‎11-27-2008 08:49 AM by

I have an Orbit AF (Think it's a Sphere AF in the UK).  I seem to be unable to get a good picture quality from the device.  The focus in particular is impossible to get right either in AF or manual mode either with the supplied camera utility or when using apps like Messenger and Skype..

 

Are there any known issues with this device in this area? 

 

I'm running Vista x64

 

 [Mod note: Added (Vista x64) to title]

 

Message Edited by JSMO on 11-27-2008 11:49 AM
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KachiWachi
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Re: Quickcam Orbit AF (Vista x64)

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‎11-27-2008 08:48 AM

Welcome to the Logitech Community Webcam Forum noginthenog! :smileyhappy:


1) What is the 8xxxxx (or 860-xxxxxx) series number from the camera tag (FAQ #3427), or preferably...the USB\VID ID?

2) Which version of the Logitech supplied QuickCam software application/drivers is installed (FAQ #5105)?


Thanks.
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QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

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noginthenog
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Re: Quickcam Orbit AF (Vista x64)

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‎11-27-2008 01:55 PM

Thanks for the response.

 

1) - the number is 860-000083. 

 

2) I don't seem to be able to get details of the driver/software.  I followed the links provided but they don't seem to help for Vista.  I have looked in device manager and the driver seems to report as being 11.80.1048.0 dated 26/07/08

 

I tried installing the latest version from the website (11.5 for software and driver) but the install process aborted when it told me that the driver already installed was a later version.

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KachiWachi
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Re: Quickcam Orbit AF (Vista x64)

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‎11-27-2008 02:32 PM


noginthenog sez -

1) - the number is 860-000083.

Do you mean P/N: 860-000063?


Thanks.
KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
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In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.

* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
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noginthenog
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Re: Quickcam Orbit AF (Vista x64)

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‎11-28-2008 12:35 AM

Do you mean P/N: 860-000063?

 

Yes probably.  My PC is in a tight cupboard and I was using a torch to try and see the P/N.

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KachiWachi
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Re: Quickcam Orbit AF (Vista x64)

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‎11-28-2008 04:54 AM

Please provide a sample image that illustrates this condition for evaluation.


Thanks.
KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
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If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.

* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
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noginthenog
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Re: Quickcam Orbit AF (Vista x64)

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‎11-28-2008 10:11 AM

My previous link didn't work but I think this one does...

 

http://s422.photobucket.com/albums/pp304/noginthenog/?action=view&current=OrbitAFimage.jpg

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KachiWachi
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Re: Quickcam Orbit AF (Vista x64)

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‎11-28-2008 12:27 PM

You most likely have a bad camera.


Please exchange it for a new one.


Thanks.
KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.

* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
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