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Robert
Posts: 204
Registered: ‎05-18-2006
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Posting Reference (Which board should I post to?)

[ Edited ]

Posting Reference (Which board should I post to?)

 

If you would like to post or review topics that are specific to certain areas, we do have dedicated boards available in our “Webcam Category" Please read further for an explanation of our board topics.

 

·         Webcam – General Discussion

·         Webcam – Hardware

·         Webcam – Software

·         Webcam – IM Clients & Services

 

Posting to, or reviewing these specific boards are best utilized for issues and inquiries that pertain specifically to the main topic as described below:

 

Webcam – General Duscussion

This specific board is intended for general discussion topics Such as webcam applications, usage, etc…

 

·         General webcam applications

·         Genreal webcam technology

·         Genreal webcam usage

·         General discussion overall

 

Webcam – Hardware

This specific board is intended for topics pertaining to Logitech QuickCam devices. Such as:

 

·         Camera detection inquiries

·         USB Inquiries

·         Mounting bases and clips

·         Microphone inquiries

·         3rd party compatibility issues

 

 

Webcam – Software

This specific board is intended for topics pertaining to Logitech QuickCam or ImageStudio software. Such as:

 

·         Installation inquiries

·         Device Driver Inquiries

·         Feature functionality inquiries

·         Logitech Video Effect inquiries

·         Logitech Video Email inquities

·         Operating System inquiries

 

 

Webcam – IM Clients & Services

Though Logitech does not fully support 3rd party Instant messaging clients we do try to offer as much help and suggestions as possible. We also understand the popularity of video instant messaging clients, and Logitech’s role in this technology, so it is with no doubt that we have a board specifically dedicated for these applications. This specific board is intended for topics pertaining to 3rd party video clients and Logitech video services. Just to name a few:

 

·         Skype

·         Yahoo! Instant Messenger (YIM)

·         AOL Instant Messenger (AIM)

·         Windows Live Messenger

·         Logitech VideoCall

 

Message Edited by Robert on 04-25-2007 03:53 PM

KachiWachi
Posts: 46,469
Topics: 242
Kudos: 1,000
Solutions: 456
Registered: ‎05-22-2006
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Re: Posting Reference (Which board should I post to?)

[ Edited ]
**UPDATE**
 
 
At this point, since *all* of the current model Logitech cameras are UVC compliant, there should few (if any) new posts showing up in this particular section of the forum.
 
 
To help you decide where to post, please ask yourself the following question -
 
Question: Does the problem occur when the camera is unplugged?
 
  • Yes - You should post (your question) to this section.
  • No  - You should probably post (your question) elsewhere.
 
Please also reference this thread for more information.
 
 
Thanks.
 


Message Edited by KachiWachi on 08-26-2008 10:58 PM


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
KachiWachi
Posts: 46,469
Topics: 242
Kudos: 1,000
Solutions: 456
Registered: ‎05-22-2006
0

Re: Posting Reference (Which board should I post to?)

[ Edited ]
IMPORTANT CHANGE!!!
 
Please post ALL CAMERA DETECTION ISSUES ( "USB device not recognized" ) to the Webcam - Software forum.
 
Thanks.
 


Message Edited by KachiWachi on 12-06-2007 10:26 AM


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
KachiWachi
Posts: 46,469
Topics: 242
Kudos: 1,000
Solutions: 456
Registered: ‎05-22-2006
0

Re: Posting Reference (Which board should I post to?)

[ Edited ]
For *ALL* Macintosh support, including issues relating the new QuickCam® Vision Pro Webcam, please submit your questions to the Webcam - General Discussion forum.
 
 
Before posting your question, please see "Everything Macintosh".
 
 
Thanks.
 
 
(*Note* - this does not include topics that are IM related...please use the Webcam - IM Clients & Services for these topics.)
 


Message Edited by KachiWachi on 08-15-2008 12:39 PM


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
KachiWachi
Posts: 46,469
Topics: 242
Kudos: 1,000
Solutions: 456
Registered: ‎05-22-2006
0

Re: Posting Reference (Which board should I post to?)

[ Edited ]
Please post all topics having to do with an Instant Messenger program to the Webcam - IM Clients & Services forum. This includes all questions pertaining to the Logitech VideoCall service as well.
 

Please read FAQ #905 before posting.
 
Also, please read this thread for more information about IM's and networking issues before posting.

 
All of the problems that you *may* encounter are associated with the IM program* in use...they are not Logitech Software problems...so please do not post your topic to that forum.
 
Only post problems associated with the Logitech QuickCam Software itself to the Webcam - Software forum.
 
Thanks.
 
(*Note* - I'm also including here any other "networking components" such as firewalls, routers, "security center" issues, ISP issues, etc...).
 


Message Edited by KachiWachi on 12-06-2007 10:26 AM


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS