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cjnichols
Posts: 4
Registered: ‎11-14-2008
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Quickcam for Notebook Deluxe not working with USB HUB

Hello,

 

I recently purchased an old Quickcam for Notebook Deluxe (Part Number: 961400-0403 / 960-000012).  It works fine when plugged directly into my laptop but when I try to plug it into my powere Belkin 4 port USB 2.0 HUB it ceases to work.  Windows still registers the device and it shows up in My Computer however when I try to open it I receive an error indicating that it failed to initialize the camera.  The self diagnostic (right click in my computer -> properties -> self diagnostic or something similar) reports that the camera is working fine.

 

Any help or suggestions would be appreciated.

 

Chris

KachiWachi
Posts: 46,464
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Re: Quickcam for Notebook Deluxe not working with USB HUB

The use of an external USB hub is not supported by Logitech (Ref: FAQ #535 and FAQ #305).


Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
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New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
cjnichols
Posts: 4
Registered: ‎11-14-2008
0

Re: Quickcam for Notebook Deluxe not working with USB HUB

Thanks for the timely reply.
KachiWachi
Posts: 46,464
Topics: 242
Kudos: 1,000
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Registered: ‎05-22-2006
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Re: Quickcam for Notebook Deluxe not working with USB HUB

NP.


Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
cjnichols
Posts: 4
Registered: ‎11-14-2008
0

Re: Quickcam for Notebook Deluxe not working with USB HUB

Blah.  I hate crippled devices.  First it won't work in OS X because it isn't a UVC compliant device.  Then it won't work with any sort of USB hub which makes it useless to me as it needs to sit about 10 feet from my computer (I'm assuming because it isn't a standard video device again, my other logitech camera works fine in both scenarios).  And now that I tried to uninstall the drivers for it it took out all of my other cameras... including the non-logitech one!

 

Very frustrating. This was just a rant though. 

KachiWachi
Posts: 46,464
Topics: 242
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Solutions: 456
Registered: ‎05-22-2006
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Re: Quickcam for Notebook Deluxe not working with USB HUB



cjnichols sez -

Very frustrating. This was just a rant though.

OK.


Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS