05-17-2009 05:54 AM
(Ref: FAQ #5105)
KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
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06-01-2009 07:55 AM - edited 06-01-2009 07:58 AM
Just bought a QuickCam Pro 9000 for Sype use.
I have tried NUMEROUS install methods from many sources with Windows 7 RC 7100 and 7127.
The results are consistent. I can get a "drivers only" install to work - "sort of". On first install it appears to work and can be tested in Control Panel>Sound as well as Windows Live Messenger.
After a brief time or a reboot it stops working. Worse yet Control Panel>Sound applet will not open at all and audio applications like Sound Forge, Cd Architect and Windows Media Player will not work.
NOW..... if I unplug the camera and reboot the system starts normally with all audio functions. I then plug the camera in a USB port and again it works for a while until ALL audio output stops working as described above.
Any suggestions would be appreciated!
P.S. Love the camera and I have the FULL installation working fine in Vista 32 bit wit Skype.
Edit: Tried QuickCam drivers installed by Microsoft Update and v220.127.116.113 x64.
06-08-2009 10:59 AM
I have Windows 7 RC1 (7100) x64bit and by default it recognized the quick cam 9000. I only got this webcam because of skype and in Windows XP it runs amazingly well, I was really blown away. Unfortunately, in Windows 7 under Skype 4.0 or 4.1 beta the image quality is very laggy. It appears after every few seconds or so it stops for a millisecond and then resumes. The result is laggy, laggy, laggy, brief pause, laggy, laggy, laggy and repeat this cycle. I was able to install the various versions of the logitech software and drivers (XP, Vista x64) but it didn't change this behaviour at all. I turned on the logitech quickcam software and it appears to be a lot smoother and with out the clickity lag, pause scenario. The controls in the logitech software were unavailable but I can use skype to bring up "Capture Properties" window and then close skype to adjust the camera. Thinking it may be an issue with skype I installed Yahoo Messenger and another messenger but they performed exactly like skype did. I see I'm not the only person having a problem with the quick cam 9000 and Windows 7 x64.
As a side not I would like to point out that all my other products from other companies have worked fine but the only two logitech products I have failed miserably. The other product I have is the wireless DJ I bought recently. Yes I'm pretty pissed off from the response logitech gave me saying they have no plans to make it Windows 7 compatible ever.
06-13-2009 01:27 PM - last edited on 06-19-2009 09:16 AM by JSMO
Another Update: I can boot up with no camera plugged in, all audio functions fine. I plug the camera in and after a brief time all audio functions "hang" as described.
NOW..... If I click on Control Panel>Sound, nothing happens. I then start Sound Forge. The executable appears in the process list but does not "open". I then wait and let the computer go into "sleep" mode. When I "wake" the computer, voilà - immediately - the Control Panel>Sound window opens AND the Sound Forge window opens. All audio functions are working.... for a while... then the audio function "hang" again.
I hope some Logitech person is reading this thread....
P.S. This happens even if I use MSCONFIG to disable all startups and non-MS services.