09-19-2011 01:25 PM - edited 09-19-2011 01:51 PM
Ok I did some searching on the forums but havn't found the answer.
The steps I have taken is this, Uninstalled the software and drivers for my C910.
did a "Clean" boot and installed it, and then tested it. I still got the BSOD in a "Clean Boot"
It doesn't matter if it is 720P or 1080P or even lower settings will recored between 30 sec - 2 min
I get the BSOD between those times. I can use it in a video conference but when I go to try to
do quick capture I ALWAYS get the BSOD.
Any ideas on what I can do?
OS: win 7 64bit.
4 gig ram
1.5 TB HD
c910 p/n 860-000319
Could I use this webcam under Virtual Win XP without problems, has this even been attempted?
P.S. Forgot to append the unepected restart log.
Problem Event Name: BlueScreen
Additional information about the problem:
Files that help describe the problem:
C:\Users\Paul ~n~ Ivarie\AppData\Local\Temp\WER-61495-0.sysdata.xml
09-20-2011 09:14 AM
I will need a bit more information. Do you have an external Western Digital hard drive with WD SmartWare installed on your PC? Also, do you have any voice changing software installed on your PC? Thanks
09-20-2011 10:42 AM - edited 09-20-2011 10:44 AM
No I don't have any of what you mentioned, I have for my internal HDD Fujitsu and Hitachi.
And no voice changing software installed that I know of.
Right now I have it runing as a UVC. Just in case you ask if I was or not.
The webcam works great with the software installed as well as in UVC Mode perfect
with video calls, as for recording I don't know as I don't have any software (that I know of)
installed to try and capture a video file in UVC mode.
If you need more info please ask.
09-21-2011 09:21 AM
Make sure you are saving your videos and images to the same hard drive as your operating system, as the documents will need to be on the same drive. This may be causing the issue if you are only getting BSOD with Quick Capture.