Reply
Logi Nu
ccd123
Posts: 1
Registered: ‎04-29-2012
0

C270 Restarts WinXP

Every time the logitech software (or something like Skype) tries to use my C270 webcam, my computer completely shuts down and restarts.  I have tried updating the drivers and software, but when it is done installing, the computer shuts down and restarts.  I have tried this webcam on another computer (with less memory and slower CPU) and it works.  WIndows XP gives me a "fatal error" message after restarting.  Here are my specs:

 

Windows XP SP3

1GB RAM

1.8GHZ AMD Athlon

Logitech C270 Webcam

KachiWachi
Posts: 46,460
Topics: 242
Kudos: 1,000
Solutions: 456
Registered: ‎05-22-2006
0

Re: C270 Restarts WinXP

Welcome to the Logitech Community Webcam Forum ccd123! :smileyhappy:


What is the EXACT BSOD that you receive?



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS