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aharast
Posts: 1
Registered: ‎03-18-2012
0

C615 No Video Capture

Just purchased a C615 Web cam, and when trying to preform a quick capture, I get the message "Captured Failed"

 

I have already done a clean install and removed any other webcam software.

 

P/N: 000326

OS: Vista Home Premium (SP2 x64)

Webcam: Build 13.31.1044 (Version 2.31)

 

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: C615 No Video Capture

Hello aharast,

 

Please see the following post:

 

http://forums.logitech.com/t5/Webcams/C500-image-amp-video-capture-fail-Windows-7-32bit/m-p/610294

 

Do you see any other information on the error notification?

 

This type of issue can sometimes be caused by the folder or file that the image or video is being saved to becoming write protected.

 

Best Regards,

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