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C615 Software crashes on Mac
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08-12-2011 10:44 AM
I cannot start the C615 "Logitech WebCam Software" on my mac running 10.6.8
I get the following error:
Process: Launcher_main [269]Path: /Applications/Logitech/LWS/Logitech Webcam Software.app/Contents/MacOS/Launcher_mainIdentifie
Date/Time: 2011-08-12 10:40:24.692 -0700OS Version: Mac OS X 10.6.8 (10K549)Report Version: 6
Interval Since Last Report: 851668 secCrashes Since Last Report: 5Per-App Interval Since Last Report: 19 secPer-App Crashes Since Last Report: 4Anonymous UUID: FD4D1D6D-06DE-4963-8552-C3A0FB5C1238
Exception Type: EXC_BREAKPOINT (SIGTRAP)Exception Codes: 0x0000000000000002, 0x0000000000000000Crashed Thread: 0 Dispatch queue: com.apple.main-thread
(the rest available on request but too long for a single post)
Re: C615 Software crashes on Mac
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08-15-2011 01:57 PM
Hello jnurthen
Please unplug the camera and remove the Logitech Webcam Software. Install
ftp://ftp.qt.nokia.com/qt/source/qt-mac-opensource
Reinstall Logitech Webcam Software .
http://www.logitech.com/en-us/435/8041?section=dow
Best Regards,
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Re: C615 Software crashes on Mac
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08-16-2011 10:13 AM
I did that. The software started correctly once.
I closed it and reopened and it crashed again.
Following a reboot it crashes every time.
Re: C615 Software crashes on Mac
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08-16-2011 03:25 PM
Hello jnurthen,
You may want to contact Logitech Customer Care for your region to have this issue looked at in-depth.
Best Regards,
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Re: C615 Software crashes on Mac
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08-31-2011 03:26 PM
I'm having the same problem - I have not gotten the camera to work at all, the software crashes immediately when started. I did the installation of the Nokia software as described above, and no success there either. What is the status of making this product Mac compatible?
Re: C615 Software crashes on Mac
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09-02-2011 09:31 AM - edited 09-02-2011 09:31 AM
Hello trdoolit,
The C615 is compatible and supported on Mac . Please contact Logitech Customer Care for your region so we can have our Mac team look in to this issue.
Best Regards,
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Re: C615 Software crashes on Mac
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12-02-2011 05:25 PM
Has there been any further developments on this issue. I recently bought the C16 and it's doing the same, opens once, then crashes every time after that.
Cam
Re: C615 Software crashes on Mac
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03-11-2012 08:28 AM
I get the exact same behaviour. Very frustrating.
Re: C615 Software crashes on Mac
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05-06-2012 11:33 PM
Just bought this webcam because it said mac compatible... obviously there are some issues here. I have the latest software and I can run the software once, close it down and try to run again and it just crashes. I run OSX 10.7.3 so its not limited to Snow leopard or leopard
Process: Launcher_main [23828]
Path: /Applications/Logitech/*/Logitech Webcam Software.app/Contents/MacOS/Launcher_main
Identifier: com.Logitech.WebcamSoftware
Version: 2.2.11 (21)
Code Type: X86 (Native)
Parent Process: launchd [1448]
Date/Time: 2012-05-07 07:02:29.258 +0100
OS Version: Mac OS X 10.7.3 (11D50d)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crash file on request too.
Re: C615 Software crashes on Mac
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05-06-2012 11:52 PM
Also tried this suggestion.
Cintech wrote:Hello jnurthen
Please unplug the camera and remove the Logitech Webcam Software. Install
ftp://ftp.qt.nokia.com/qt/source/qt-mac-opensource
-4.6.3.dmg Reinstall Logitech Webcam Software .
http://www.logitech.com/en-us/435/8041?section=dow
nloads&bit=&osid=9
Best Regards,
and while it fixed a few additional issues i.e the software didn't show already created videos and images and it also didn't show facebook, twitter and Youtube links after innstalling the QT opensource they then appeared.
