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C910 headphones issue
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03-08-2011 08:40 PM
I have a pretty strange audio issue. When I play videos without headphones on everything plays normally as it should (audio comes out of speakers), but when I plug in my headphones I can't seem to hear the audio when playing logitech recorded videos. When I play any other video on my computer w/ headphones on the audio is just fine. It's only when I attempt to play the Logitech recorded videos with headphones on that the audio doesn't work. It's pretty strange to me because I didn't experience this issue with my last Logitech webcam software, but I am with this new c910 I bought. ![]()
Re: C910 headphones issue
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03-09-2011 05:00 AM
What is the make/model of your headphones?
Thanks.
KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
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QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions
Is your problem one of these older, common, known, or repeat issues? "Everything Macintosh"
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Re: C910 headphones issue
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03-09-2011 07:48 PM
Sennheiser HD 555.
I also just discovered something new. When the headphones are plugged in and I record with the webcam microphone, I can actually playback the video and hear the audio. But when I try to playback videos that were previously recorded with a different microphone I cannot hear the audio and only see the video. Also, if I try to record a new video with a different microphone I can't seem to hear the audio during playback as well. Basically it seems that I can only hear the audio when using the webcam mic when my headphones are plugged in.
It's all still a bit strange to me because I never had a problem playing back anything w/ my headphones on before installing the software and drivers for this new webcam. ![]()
Ron
Re: C910 headphones issue
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03-10-2011 05:00 AM
Thanks.
KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<
In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.
* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.
* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.
New to Webcams? START HERE!
Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions
Is your problem one of these older, common, known, or repeat issues? "Everything Macintosh"
How to make your Logitech camera work in an IM Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Re: C910 headphones issue
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03-10-2011 09:53 AM
A sample video probably wouldn't work because I assume that videos would play fine on your end.
Again, I can hear the audio when I don't have my headphones plugged in just fine, it's only when I plug my headphones in that I can't hear the audio w/ logitech videos but am able to hear the audio with non-logitech recorded videos.
Re: C910 headphones issue
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03-10-2011 01:00 PM
Thanks.
KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<
In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.
* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.
* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.
New to Webcams? START HERE!
Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions
Is your problem one of these older, common, known, or repeat issues? "Everything Macintosh"
How to make your Logitech camera work in an IM Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
