C910 only recording at 24 FPS in 720P and at 14 FPS in 1080P

The10thDoctor · ‎01-15-2011

I just got a C910 web cam, and I've tried it on both Mac OS X 10.6.6 and Windows 7 64-bit, and I am only getting 24 FPS in 720P and at 14 FPS in 1080P. I've installed the software for both OSs, and it works fine; I just want to get a higher frame rate.

I have an 27" iMac with an Intel Core i5-760 2.80GHz CPU and 4GB of RAM. My iMac is only about 2 months old, so it's still new. I am just wondering what's causing the lower frame rate?

Would I have to upgrade to 8GB of RAM to get the higher frame rate?

KachiWachi · ‎05-22-2006

Welcome to the Logitech Community Webcam Forum The10thDoctor!

What is the 860-xxxxxx (or 8xxxxx) series number from the camera's identification tag (FAQ #3427), or preferably, its USB\VID ID?

Thanks.

KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)

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The10thDoctor · ‎01-15-2011

M/N: Y-U0017

P/N: 860-000266

PID: LZ032S2

Device instant path: USB\VID_046D&PID_0821\633A60A0

KachiWachi · ‎05-22-2006

http://forums.quickcamteam.net/showthread.php?tid=1306&pid=4825#pid4825

http://forums.quickcamteam.net/showthread.php?tid=1413&pid=5422#pid5422

Thanks.

KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)

(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)

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In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.

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* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues? "Everything Macintosh"
How to make your Logitech camera work in an IM Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS

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C910 only recording at 24 FPS in 720P and at 14 FPS in 1080P

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Re: C910 only recording at 24 FPS in 720P and at 14 FPS in 1080P

Re: C910 only recording at 24 FPS in 720P and at 14 FPS in 1080P