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C920 "Launcher Main.exe has stopped working"
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01-20-2012 01:29 PM - edited 01-20-2012 01:49 PM
I have read on other forums of people haiving this issue when trying to record video using the "Logitech Webcam Software" but have yet to find any way to remidy the issue.
Can anyone shed some light on this for me please?
Thanks.
Re: C920 "Launcher Main.exe has stopped working"
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03-22-2012 01:32 AM
I also have this problem.
Please help.
windows 7 x64
Re: C920 "Launcher Main.exe has stopped working"
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05-25-2012 06:00 PM
Hi,
I just bought a c920 yesterday & I'm having the same problem.
I've uninstalled ALL Logitech software, & QuickTime. And reinstalled after a clean boot.
Same Problem.
My first webcam, and I'm disappointed so far.
Re: C920 "Launcher Main.exe has stopped working"
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07-03-2012 10:56 AM - last edited on 10-17-2012 11:21 AM by AntonC
Hello slowz3r, antomal, and mdono1717 -
- Run a cleanboot and reinstall LWS
To Boot Clean in Windows 7 and Vista
Accessing the System Configuration Utility
Click Start type msconfig in the search box and press Enter
Configure Selective Startup options
1. On the General tab, choose Selective Startup
2. Uncheck Load Startup Items
3. Select the Services tab
4. Check Hide all Microsoft services
5. Click Disable all
6. Click on OK
7. Click Restart.8. Reinstall Logitech Webcam Software
After performing the necessary steps, restore your system by doing the following:
1. Click Start type msconfig in the search box and press Enter
2. On the General tab, choose Normal Startup
3. Click Ok
4. Click Yes, when asked to restart your computer
- Uninstall Quicktime on your computer
jam0209
Support Specialist
Support Home Page | Downloads | Contact Support | Manuals | Warranty | Check Rebate Status
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.
Re: C920 "Launcher Main.exe has stopped working"
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07-12-2012 11:37 PM - edited 07-12-2012 11:39 PM
Re: C920 "Launcher Main.exe has stopped working"
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08-20-2012 12:02 PM - last edited on 08-23-2012 01:31 PM by AntonC
Hi mdono1717, slowz3r and antomal,
Have you tried the trouble shooting suggested by vipeness this thread?
Are you still having issues with your webcam?
Paulina
Support Specialist
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Support Home Page | Downloads | Contact Support | Manuals | Warranty | Check Rebate Status
Re: C920 "Launcher Main.exe has stopped working"
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01-10-2013 03:57 PM
How about someone at Logitech writes the installer CORRECTLY ? Why on earth does the buyer need to go threw this hassle to install YOUR poorly written software ? I've already spent about 2-3 hours of my time trying to find out why this launcher_main.exe happens when i click the Quick Capture option.Completely unaccpetable,and the response is horrible.After a few reported issues such as this the software team here should have been working on a fix,not posting work arounds.I plan on calling support because i do not have anymore time or patience ,nor should i have to endure this from the company who sold me this.Webcam is awesome,this Logitech software is HORRIBLE.
Re: C920 "Launcher Main.exe has stopped working"
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01-11-2013 05:29 PM
I have the same problem. but i get the error message when trying to view pics in my gallery. also video recording feature just plain doesn't work. I hit the record button, then I hit stop recording and nothing saves into my video gallery.
Re: C920 "Launcher Main.exe has stopped working"
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01-29-2013 05:28 PM
Make a search in google "how to copy a user in Win7" then follow it. Or you can just make a whole new user if you dont care about settings in your current user. follow that then LWS should work for the most part. I can get past the "launchermain has stopped working" but i cant record my audio. Tell me if you get the same result!
Re: C920 "Launcher Main.exe has stopped working"
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03-28-2013 02:55 PM
I believe I've found the solution. After looking at things I've installed lately since it's stopped working, along with others, I believe Xsplit, and FFsplit somehow cause a problem with the Launcher Main file. I just uninstalled those two, and it works fine again. I'll be working to find a fix.

