Reply
Logi Nu
Phoebus89
Posts: 2
Registered: ‎08-09-2010
Accepted Solution

Can't install Logitech QuickCam Easy/Cool on Windows 7 64 bit

 

I am trying to install Logitech Quickcam Easy/Cool

M/N:V-VAZ27A

P/N:861208-0000

PID:LZ538BQ

 

I got the following values in the hardware id section of the device

 

USB\VID_0AC8&PID_301B&REV_0100
USB\VID_0AC8&PID_301B

 

I want to install this camera on windows 7 64 bit.I tried to install Quickcam 8 (from the CD that came with my webcam), it said that its not for windows 7 64 bit.

 

Logitech Support mailed me saying that your product is one of our legacy products and will run on windows XP only. Please help.

 

Phoebus89

KachiWachi
Posts: 47,809
Topics: 251
Kudos: 1,257
Solutions: 500
Registered: ‎05-22-2006

Re: Can't install Logitech QuickCam Easy/Cool on Windows 7 64 bit

Welcome to the Logitech Community Webcam Forum Phoebus89! :smileyhappy:


Unfortunately, this camera is not supported on Windows 7 64 bit. :smileysad:



Thanks.


(Ref: FAQ #13985, FAQ #12712, and FAQ #3428)


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
Phoebus89
Posts: 2
Registered: ‎08-09-2010

Re: Can't install Logitech QuickCam Easy/Cool on Windows 7 64 bit

Come on, there has got to be a way buddy .... even the ones not published by logitech would do.

KachiWachi
Posts: 47,809
Topics: 251
Kudos: 1,257
Solutions: 500
Registered: ‎05-22-2006

Re: Can't install Logitech QuickCam Easy/Cool on Windows 7 64 bit

http://forums.logitech.com/logitech/board/message?board.id=quickcam_software&thread.id=19495



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS