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jiangyaokai
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Cannot Start Device, Error Code 10, C910 (Windows 7 64 bit)

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‎09-01-2010 06:10 PM - edited ‎09-02-2010 05:43 AM

I just bought a C910 Webcam, but can't use it.

I'm using windows 7 64 bit.

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jiangyaokai
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Re: Cannot Start Device, Error Code 10, C910 (Windows 7 64 bit)

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‎09-01-2010 06:11 PM - edited ‎09-02-2010 08:06 PM

P.S. Audio works though.

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KachiWachi
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Re: Cannot Start Device, Error Code 10, C910 (Windows 7 64 bit)

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‎09-02-2010 05:00 AM

Welcome to the Logitech Community Webcam Forum jiangyaokai! :smileyhappy:


Does this issue occur when the camera is installed in UVC Mode?



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jiangyaokai
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Re: Cannot Start Device, Error Code 10, C910 (Windows 7 64 bit)

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‎09-02-2010 05:48 AM

UVC sometimes works fine. But sometimes the video becomes flickery.

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Re: Cannot Start Device, Error Code 10, C910 (Windows 7 64 bit)

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‎09-02-2010 09:00 AM

Is the camera being plugged directly into the PC's USB port?



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Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
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Re: Cannot Start Device, Error Code 10, C910 (Windows 7 64 bit)

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‎09-02-2010 10:28 AM

Yes

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jiangyaokai
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Re: Cannot Start Device, Error Code 10, C910 (Windows 7 64 bit)

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‎09-02-2010 10:38 AM

My motherboard is  ASUS P6X58D Premium, should be providing enough current.

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Re: Cannot Start Device, Error Code 10, C910 (Windows 7 64 bit)

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‎09-02-2010 01:00 PM

Are any other USB devices currently installed/attached to your PC?



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KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
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In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.

* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
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jiangyaokai
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Re: Cannot Start Device, Error Code 10, C910 (Windows 7 64 bit)

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‎09-02-2010 01:14 PM

mouse + keyboard + card reader + removable harddrive * 2 + phone

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jiangyaokai
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Re: Cannot Start Device, Error Code 10, C910 (Windows 7 64 bit)

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‎09-02-2010 01:17 PM

I think I found the problem.

It has nothing to do with the webcam, it's caused by my RAM. the RAM is unstable at 1554MHz even though it's branded as a 1600MHz module.

When I downclock the RAM to 1440MHz, the webcam installed perfectly.

It's the last thing you would have expected, so if next time someone finds their peripherals not working, make sure to change some settings on clock speed! CPU & RAM alike.

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