Webcams

[mortifikator]

Hi everyone,

I bought a C310 HD camera recently, and it works fine with Skype, but when I use its official software (Logitech Webcam Software), there is a problem. When I go to Quick Capture section, and when I press the button to shoot a picture, it counts 3-2-1 and then says "Capture failed". The capture doesn't work! Just for the record, the capture works fine in Skype, so I guess this is a software issue.

Oh and btw. I already tried reinstalling the software, and I tried it with both the software I got on CD that came with the camera, as well as the latest software downloaded from the Logitech web.

Can someone help me, please?

Thanks 

[KachiWachi Distinguished Logi Legend]

Welcome to the Logitech Community Webcam Forum mortifikator!


What Operating System (OS) and Service Pack (SP) version is installed?



Thanks.

[mortifikator]

Thanks for the welcome!

The OS is Windows 7 Professional...

[KachiWachi Distinguished Logi Legend]

Please try reinstalling the Logitech Webcam Software "clean".



Thanks.

[mortifikator]

Hi guys,

sorry for the delay, I was kinda busy the last few days.

Anyway, I tried the clean install, but it still fails to capture image on Windows 7. However, I have a Windows XP Virtual machine and I tried the XP version on it and it works perfectly. I don't know, it might even be something to do with some other programs I have installed on Windows 7 (my WinXP VM is just pure Windows, practically nothing else installed), maybe there's a collision of some sort, even though I followed the "clean" installation instructions thoroughly. But its hard to know, the possibilities are practically limitless.

I will check a few other options when I have some extra time, and if I find out anything, I'll let you know.

Thanks for your help,

regards

[KachiWachi Distinguished Logi Legend]

NP.


Please report back in with your progress and updated status when you can.



Thanks.