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Logi Nu
pjfl
Posts: 2
Registered: ‎10-17-2007

Driver will not install

I just did a clean reinstall of my computer with WinXP Pro SP2 Portuguese edition on a ASUS A7V600-X AMD CPU.  After I did the reinstall I download the latest software and driver from the Logitech website.  I installed the software and the point it asked me to plug in the camera a windows device install window opened. I followed the steps and it did not install the drivers.  So now I have a yellow ? next to "Camera" in the device manager. 
 
It worked beore I did the clean install, but now it will not. I followed all the instructions to update the chipset drivers for the USB host controller.  I read through the forum, but did not find anything with my specific problem. Honestly it got to be too much reading! 
 
I have a p/n: 861092-0020. It is the Messenger version with microphone.  Pleae advise.
 
Thanks.
KachiWachi
Posts: 47,409
Topics: 246
Kudos: 1,191
Solutions: 485
Registered: ‎05-22-2006

Re: Driver will not install

Welcome to the Logitech Community Webcam Forum pjfl! :smileyhappy:

I'm hoping that you will read my personal welcome thread as we progress. Thank you.
 
 
Before we begin, I'd like to ask you a question. Please bear in mind that you are under no obligation to answer it. If you choose not to reply, please say so in your next post.
 
Before you posted this question, did you read this floated thread -
 
 
Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
pjfl
Posts: 2
Registered: ‎10-17-2007

Re: Driver will not install

I guess I was jumping around so much that I did not pay attention to where I was posting.  I repost to the proper forum. My apologies.
KachiWachi
Posts: 47,409
Topics: 246
Kudos: 1,191
Solutions: 485
Registered: ‎05-22-2006

Re: Driver will not install

NP.
 
I will have your thread moved to the proper location.
 
 
As to your issue...
 
P/N: 861092
M/N: V-UM14
USB\VID_046D&PID_08F0 ; Messenger (BuddyCam)
ImageStudio 7.3.0 and QuickCam 8.4.8
 
Are you installing the "correct" software?
 
Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
KachiWachi
Posts: 47,409
Topics: 246
Kudos: 1,191
Solutions: 485
Registered: ‎05-22-2006

Re: Driver will not install

Note - Thread moved to proper location (Webcam - Software).


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS