12-14-2011 03:59 AM
Hi, i purchased the Logitech HD C525 Webcam and i'm running Windows Vista Home Premium SP2.
My problem is that every time i try to run the Logitech Webcam Software Installation program that i have downloaded from this site, a window appears on my computer's screen but it is blank. http://i1207.photobucket.com/albums/bb461/yiannisg
There is nothing to click, no images, nothing at all. It's like an empty box. The same occurs if i try to run the cd-rom that contains the installation software. I have also created a new administrative user account and i have attempted to install the software there .... i get the same blank window again and again, so i cannot install the software in order to use the webcam i have purchased.
My computer's features are: Windows Vista Home Premium, Service Pack 2, Processor 3.00 GHz, RAM 2GB, 32-bit Operating System, Local Disk:153GB free,out of 232GB
Any ideas,suggestions? i need to solve this asap !!!
Solved! Go to Solution.
12-14-2011 07:10 AM
Ok, so after doing a thorough research inside this forum i finally found a solution to my problem. I'd like to share it with whoever may experience the same problem as mine.
Let me start by saying that i found 3 different suggestions/solutions in this site about issues similar to mine:
1) Booting Clean in windows Vista http://logitech-en-amr.custhelp.com/app/answers/de
2) Delete the little L pseudo operator in the registry, i.e: HKey-CU>Software>Microsoft>Windows>Current Version>Internet Settings>Zones http://forums.logitech.com/t5/Webcams/C500-Install
3) Do a silent install of the webcam software (having the webcam plugged in). http://forums.logitech.com/t5/Webcams/C500-Install
I opted for the 3rd one and it actually worked!!!
First of all i put the installation software on a specific folder (in my case the Downloads Folder). Then i applied the instructions, in relation to:
a) the name of the Folder where the software is located.
b) name of the computer's owner.
So i clicked "Start", and in the "search" tab i typed the full path of the installer file with a "/S" switch:
This is the Silent Install with all the default prompts and does not open any windows or require any interaction. My problem is finally solved !!!