12-21-2010 03:34 PM - edited 09-27-2011 02:03 PM
Improving the image quality when using your webcam.
If the image quality isn’t good when using LWS(Logitech Webcam Software):
- Make sure your camera is connected directly to a USB port and not a hub or a docking station.
- Verify that your camera is connected to a USB 2.0 port that is working at a high speed (see FAQ 3139 for help).
- Check that you meet the recommended Dual Core CPU requirements.
- Improve the lighting conditions in the room.
- Avoid multitasking while capturing video, as this requires a lot of CPU usage.
- Get the latest driver for your camera and video card.
If the image quality is poor when chatting using an AIM application such Skype, Vid, Yahoo! or WLM:
- Make sure you’ve met all of the requirements mentioned above.
- Check your internet connection speed with sites such as speedtest.net and www.speakeasy.net/speedtest/ to verify the upload and download speed.
NOTE: Sometimes, your current internet speed isn’t what you’re told by your internet provider or you may be using the internet during a period of heavy traffic.
- Check that you have enough speed for good internet communication -- at least 384kps of upload speed and at least one megabit for downloading.
- Try a different IM application, which may provide better results.
- Consider that if the image you’re receiving is poor, it could be a problem with the sender’s computer rather than your own.
NOTE: If you don’t own a high-speed or USB 2.0 camera, your image quality may never be as good as a camera with USB 2.0 capabilities.