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SolotheHawk
Posts: 2
Registered: ‎05-04-2009
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Logitech QuickCam Messenger problem (Windows 7)

[ Edited ]

Windows refuses to recognize the drivers for the webcam after installing the software. Well it finds one driver as the webcam, but comes up with two other camera drivers that it can't find, and the software doesn't recognize the camera either.

 

[Mod Note: Added (Windows 7) to title]

Message Edited by JSMO on 05-04-2009 01:20 PM
KachiWachi
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Re: Logitech QuickCam Messenger problem

Welcome to the Logitech Community Webcam Forum SolotheHawk! :smileyhappy:


1) What is the 8xxxxx (or 860-xxxxxx) series number from the camera's identification tag (FAQ #3427), or preferably... the USB\VID ID?

2) Which version of the Logitech supplied QuickCam software application/drivers is installed (FAQ #5105)?

3) What Operating System (OS) and Service Pack (SP) version is installed?



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
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New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
SolotheHawk
Posts: 2
Registered: ‎05-04-2009
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Re: Logitech QuickCam Messenger problem

[ Edited ]

861206-0000

V-UAS14

 

QuickCam 8.4.8

Windows 7 Build 7100



Reason: QuickCam 8.4.8 is not supported on Vista, so it cannot possibly be supported on Windows 7.

Message Edited by Mike_M on 05-04-2009 01:38 PM
Logi Nu
EvilSupahFly
Posts: 1
Registered: ‎06-24-2009
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Re: Logitech QuickCam Messenger problem

My Messenger QuickCam 8.4.8 works fine on Windows 7 with the driver that Windows Update installed automatically.
KachiWachi
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Re: Logitech QuickCam Messenger problem

Welcome to the Logitech Community Webcam Forum EvilSupahFly! :smileyhappy:


What is the 8xxxxx (or 860-xxxxxx) series number from the camera's identification tag (FAQ #3427), or preferably... the USB\VID ID?



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
rawstake1988
Posts: 1
Registered: ‎11-23-2009
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Re: Logitech QuickCam Messenger problem

hey i need help i have my logitech quickcam 8.4.8 i downloaded de driver but it does not work on my windows 7 .. what to i do please?

KachiWachi
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Re: Logitech QuickCam Messenger problem

Welcome to the Logitech Community Webcam Forum rawstake1988! :smileyhappy:


What is the 8xxxxx (or 860-xxxxxx) series number from the camera's identification tag (FAQ #3427), or preferably... the USB\VID ID?



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
RoniM
Posts: 1
Registered: ‎12-11-2009
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Re: Logitech QuickCam Messenger problem

[ Edited ]

Any solution s for using old Quickcam Messenger webcam on Win7?

P/N 861092-0020

KachiWachi
Posts: 46,464
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Registered: ‎05-22-2006
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Re: Logitech QuickCam Messenger problem

Welcome to the Logitech Community Webcam Forum RoniM! :smileyhappy:


Unfortunately, this camera is not supported on Windows 7. :smileysad:



Thanks.


(Ref: FAQ #13985, FAQ #12712, and FAQ #3428)


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
QuickCamer
Posts: 1
Registered: ‎12-14-2009
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Re: Logitech QuickCam Messenger problem

Is it ever going to be supported for Win7? (Me and I guess thousands of new Win7-Users with Quickcams hope so!?)

 

I mean the Video-functionality works fine...I ONLY need the "Logitech Microphone (Messenger)"-Driver! :smileysad:

 

I just bought this webcam 2 years ago...is it really possible that such a popular cam from such a big WebCam-Manufacturer is not supported any more already!?!?

 

I got ALL other device to work fine and don´t want to switch back to Win-XP JUST because of the integrated WebCam-Microphone not working in Win7... :s

 

Guess I need to buy a seperate Microphone to go with the cam? (Propably won´t be a Logitech-one) o.O