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Logi Nu
COMC
Posts: 2
Registered: ‎02-09-2011
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Logitech Webcam 905 - Save to network location (XP)

[ Edited ]

Camera: Logitech Webcam 905

ID Tag: 860-000231

Software: 2.10.1224
OS: Windows XP SP3 (32 bit)
I'm running into an issue when trying to save the quick capture photo to a network location. Currently I'm able to map C:/users/USERID/My Documents/ to a network save, and when I take a photo with the application it will save and update without any issues, however, when trying to save to a network location on the same server, the application will hang and become unresponsive to where I will have to end the task.
I can't open the preferences again until I disconnect the computer from the network, and can change the save location back to C:/users/USERID/My Documents/ again.
I want to get away from having to use this type of workaround, since I will be having multiple users on the same workstation, and need to keep the saved photos in a central location to be audited weekly.
Thank you.

 

KachiWachi
Posts: 46,473
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Registered: ‎05-22-2006
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Re: Logitech Webcam 905 - Save to network location (XP)

Welcome to the Logitech Community Webcam Forum COMC! :smileyhappy:


Does this issue occur when the Logitech for Business Webcam Software is installed?



Thanks.


(Ref: http://www.logitech.com/en-us/639/6068?section=downloads)


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
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New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
COMC
Posts: 2
Registered: ‎02-09-2011
0

Re: Logitech Webcam 905 - Save to network location (XP)

[ Edited ]

Kachi - Thank you for the software link, I think it will allow us to do just about everything we need currently. It's great to have a community such as this to ask questions!

 

I do have one question about the software. I'm finding that the software is taking 2-3 minutes to load up initially when a new user is logging in. I believe this is due to the photos being cached in the application.

 

Is there a way to disable this caching so my users aren't having to wait for the software to become responsive? Unfortunately most of my users aren't the most computer literate and get flustered quite easily. If there is not, I may have to come up with an archiving solution, I'd just like to know before I write a scheduled task for the server to archive every 2-3 days.

 

Thanks again for the link to the business software suite!

KachiWachi
Posts: 46,473
Topics: 242
Kudos: 1,000
Solutions: 456
Registered: ‎05-22-2006
0

Re: Logitech Webcam 905 - Save to network location (XP)


COMC asks -

Is there a way to disable this caching so my users aren't having to wait for the software to become responsive?


Please contact Logitech Support directly for assistance with this issue.



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS