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Thomas Seidler
Posts: 5
Registered: ‎01-14-2011

Re: Logitech Webcam Software for Mac not opening in OS X

[ Edited ]

hats off to TheMacFreek for working out how to access uncompressed data (via Private Message).

 

When you make your recording it saves the uncompressed file to the same directory the final compressed file will be in. Then when it begins to compress it, seize the moment to duplicate the file before the compressor has saved the crushed one over it. And, hey presto, in the copy you have the full high res one, 24mbps, 24fps for the 720p large. Which is exactly what is desired.

 

Brilliant discovery theMacFreek, and how useful is that! :smileywink: Fanastic!

 

Kudos!

 

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ronb1964
Posts: 1
Registered: ‎02-14-2011
0

Re: Logitech Webcam Software for Mac not opening in OS X

I'm running 10.6.6 on a 2.7 GHz Quad core and 8 GB RAM. I followed all the instructions and I still cannot launch the software. Activity monitor shows LWS running but no GUI.

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C910User1956
Posts: 4
Registered: ‎02-20-2011
0

Re: Logitech Webcam Software for Mac not opening in OS X

I will be trying out this solution on a clone of my working system very soon! The qt installer only installs on the boot volume.

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buzzdoug
Posts: 1
Registered: ‎04-23-2011
0

Re: Logitech Webcam Software for Mac not opening in OS X

I followed and tried everything in the related thread(s) all to no avail. I have (twice) after re-install and reboot been able to get the app to launch (briefly) but it crashes soon and will not re-launch. This is making me very unhappy. Help, please.

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Jeff-Mac
Posts: 2
Registered: ‎04-25-2011
0

Re: Logitech Webcam Software for Mac not opening in OS X

Yep, running 10.6.7 on a MacPro here. I was able to open up the webcam software and capture video and then saw that there was an update so I upgraded to 2.2.13. Of course then the app would not open. I've tried to install 2 different versions of Qt now but the wecam app will not open - it always crashes before opening all the way. Now I have no way to capture the HD video. :smileysad:

 

Logitech please resolve this issue! :smileysad:

 

Is there any way to download older versions of the "Logitech Webcam Software"? Maybe the version before 2.2.13?

 

Thanks!

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Jeff-Mac
Posts: 2
Registered: ‎04-25-2011
0

Re: Logitech Webcam Software for Mac not opening in OS X

Well I ended up installing this Qt version <ftp://ftp.qt.nokia.com/qt/source/qt-mac-cocoa-opensource-4.6.3.dmg> and then I un-installed the Logitech Webcam software and then re-installed the current Logitech version and I was able to get it open this time. Not sure what was going on but it's worth a try if you can't get it to work.

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49hawk
Posts: 1
Registered: ‎05-10-2011
0

Re: Logitech Webcam Software for Mac not opening in OS X

I am having the same issues. I have Mac 10.6.7. I cannot get the software to load. The disk icon shows up on the desk top, but nothing happens. If I click on the exec icon, a window opens with nothing but garbled computer language. I am not very computer savvy. I need the most basic "this is how you solve this" instructions. Thanks.
Retired Logitech Employee / Moderator (Inactive)
bphillips
Posts: 1,252
Registered: ‎10-05-2010
0

Re: Logitech Webcam Software for Mac not opening in OS X

Hi 49hawk,

 

I'm sorry to hear you are having issues accessing our software. Please try installing a previous version of Qt, which is an application framework (used to develop command-line tools and software) developed by Nokia. Your Mac should have Qt version 4.6.0 or higher, however, the latest release (4.7.1) has been encountering problems. Please try downloading version 4.6.3 instead.

 

If you are still having issues opening up the Logitech Webcam Software, please uninstall your current software version and install our latest by following the steps below:

 

- Right-click the Logitech Webcam Software icon (within your Applications Folder) and select "Move to Trash"

- Download and install LWS 2.20 by clicking here.

 

I hope this helps!

 

Best Regards,

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billno
Posts: 2
Registered: ‎06-04-2011
0

Re: Logitech Webcam Software for Mac not opening in OS X

I just acquired a C910 after seeing it demonstrated.  It does give great quality pictures.

 

However, I cannot get it working on Mac OS 10.6.7.  LWS started OK but the picture from the webcam was blank.  If I tried to take a picture it just froze up at the end of the countdown and after a couple of tries the whole computer froze.

 

After that, LWS crashed on launch.

 

I removed any third party software that could be involved in sound or vision including SoundFlower and CDSDAudioCaptureSupport.

 

After  a couple more restarts, trashing all the preference files etc., I got it running again.  However, there is still no picture.  The activity lights on the C910 light when the software is running.  If I change resolution or still/video mode the lights flash.  Sometime on the lowest resolutions I can briefly get a picture, but it does not last long.  If I try iChat or Paperless I get similar results.

 

I am confused by your advice to install QT.  I can find no existing version of QT on the machine.  Indeed the executables in LWS are linked against QT libraries contained in the application package which appear to be version 4.6.4.  Any other version installed under /usr/local will just be ignored.

 

If I am using iChat, is there any Logitech software involved?  I cannot see any kexts or other system extensions.

 

It seems to me the problem is between the camera firmware and Apple's system software.

 

Does anyone actually have a C910 working on Mac OS 10.6.7??

 

Bill

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crazy13
Posts: 2
Registered: ‎06-05-2011
0

Re: Logitech Webcam Software for Mac not opening in OS X

I not working for Mac OS X :smileysad: