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Logi Nu
Aristocratic
Posts: 3
Registered: ‎04-25-2012
0

Motion Detection App Link broken

[ Edited ]

Hello, I just purchased my C920 webcam and want to try out the motion detection app that is shown on the applications page in the webcam software UI but when I click the 'Get it now' link it directs me to this webpage http://www.logiupdate.com/?psver=getmoremotdet_2.00&cn1=motdet&cv1=13.00.1226 which is obviously incorrect.

Anyone else have this problem? and does anyone know the correct link to get it?

 

Any help is appreciated.

Logi Product Team
pedroc
Posts: 2,902
Registered: ‎12-05-2006
0

Re: Motion Detection App Link broken

Hi Aristocratic,

 

Can you provide me a picture of the "Get it now" link please? I will do my best to give you an update with regards to your question.

 

Thanks,

 

-PedroC

Logi Nu
Aristocratic
Posts: 3
Registered: ‎04-25-2012
0

Re: Motion Detection App Link broken

[ Edited ]

Here is a screen shot of the link in the app, Link

The webpage it directs to is in my previous post

 

Thanks

 

Aristocratic

Logi Product Team
pedroc
Posts: 2,902
Registered: ‎12-05-2006
0

Re: Motion Detection App Link broken

[ Edited ]

Hi Aristocratic,

 

You should be able to see the Motion Detection icon under Make a video call or do more, please see the picture below:

Motion Detection.png

 

Thanks,

 

-PedroC

Logi Nu
Aristocratic
Posts: 3
Registered: ‎04-25-2012
0

Re: Motion Detection App Link broken

I cannot see the Motion detection icon on the main page, the reason why I'm guessing is that it isnt installed, hence I wish to know why the link to get the application leads me to a unused domain site... the only icons I can see are Logitech Vid, Skype, Video Mask Maker and Webcam controller as you will see from this picture.

http://www.freeimagehosting.net/newuploads/upe3n.png

Logi Product Team
pedroc
Posts: 2,902
Registered: ‎12-05-2006
0

Re: Motion Detection App Link broken

[ Edited ]

Hi,

 

The Motion Detection feature definitely did not get installed properly,  please contact the call center so they can further evaluate your issue.

 

Thanks,

 

-PedroC