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Logi Nu
WadeGrove
Posts: 2
Registered: ‎09-15-2007
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Motion Sensor Recording But Sound Doesn't Work

[ Edited ]
I have a QuickCam 9000.  The sound doesn't record when I set motion detection on.
Sound records without motion detection.
What the deal?
 
Webcam version 11.0.0.1217
Windows XP SP2
 


Message Edited by WadeGrove on 09-15-2007 08:52 AM
KachiWachi
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Re: Motion Sensor Recording But Sound Doesn't Work

Welcome to the Logitech Community Webcam Forum WadeGrove! :smileyhappy:

I'm hoping that you will read my personal welcome thread as we progress. Thank you.
 
 
Before we begin, I'd like to ask you a question. Please bear in mind that you are under no obligation to answer it. If you choose not to reply, please say so in your next post.
 
Before you posted this question, did you read this floated thread -
 
 
Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
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Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
WadeGrove
Posts: 2
Registered: ‎09-15-2007
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Re: Motion Sensor Recording But Sound Doesn't Work

No  I didn't.
KachiWachi
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Re: Motion Sensor Recording But Sound Doesn't Work

Thank you for your response.
 
 
There is a bug in the Motion Detector component.
 
Audio is recorded, but it cannot be played back.
 
Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
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* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
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* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
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banditbelgium
Posts: 2
Registered: ‎10-18-2007
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Re: Motion Sensor Recording But Sound Doesn't Work

Hi there,

I have the same problem :-) What's off course is normal when it's a bug...
But are they working on it? Because, that's one of the main reasons I bought this wonderfull cam!!
I tried already the beta, but didn't work neither...

Any idea when it's gone be solved this bug? Or is there a work around for this problem?

Friendly regards,

Banditbelgium
KachiWachi
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Re: Motion Sensor Recording But Sound Doesn't Work

Welcome to the Logitech Community Webcam Forum banditbelgium! :smileyhappy:

I'm hoping that you will read my personal welcome thread as we progress. Thank you.
 


banditbelgium sez -
 
Any idea when it's gone be solved this bug? Or is there a work around for this problem?

AFAIK, there are no workarounds for this issue.
 
As to your second question, only Software Engineer geepers can answer this one.
 
Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
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* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Retired Logitech Employee / Moderator (Inactive)
geepers
Posts: 236
Registered: ‎08-31-2006
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Re: Motion Sensor Recording But Sound Doesn't Work

This is not a bug, it is by design.
 
I asked he engineer that is responsible for this component, and was told it was for legal reasons - as in something about the party that is who's audio is being recorded needs to consent to be recorded.
 
Obviously, Motion Detector wouldn't work too well if it pop'd a dialog everytime it sensed motion, asking for consent, and sit and do nothing until someone agrees.
 
Apparently, this legality doesn't cover video-only recording.
 
So, I guess until U.S. Code and privacy laws are changed, we're stuck with this. Please direct any requests to improve this feature toward your local politician. :smileytongue:
-geepers
Install Software Engineer
QuickCam Software Team
Logitech Inc.
KachiWachi
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Re: Motion Sensor Recording But Sound Doesn't Work

[ Edited ]
Thank you for updating this issue geepers.
 
If this is the case, why is there audio information displayed in the saved file's "properties"...even though it can't be recovered/played back?
 
Thanks.
 
 
Edit - Fix quoting.
 


Message Edited by KachiWachi on 10-18-2007 04:59 PM


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
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In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Retired Logitech Employee / Moderator (Inactive)
geepers
Posts: 236
Registered: ‎08-31-2006
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Re: Motion Sensor Recording But Sound Doesn't Work

No idea, however, I imagine blank audio could be added to make sure it doesn't blow up Media Player or something.
-geepers
Install Software Engineer
QuickCam Software Team
Logitech Inc.
KachiWachi
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Registered: ‎05-22-2006
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Re: Motion Sensor Recording But Sound Doesn't Work

 
OK. Seems like a waste of file space though...
 
Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS