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Erkht
Posts: 3
Registered: ‎07-22-2012
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New C920 - Windows cannot find 'Launcher_main.exe'. Great.

"Windows cannot find 'Launcher_main.exe'. Make sure you typed the name correctly, then try again."

Just bought the C920, downloaded and installed with detection. Wiindows is unable to find launcher_main.exe, etc..

 

Searched the the forums, a few older mesasges about it, but nothing helpful.  Did a search of the entire computer, can't find launcher_main.exe anywhere.  It's not a 64-bit anything, so no (X86) involved.

I tried the smart install twice, the full last, same result. Final step of installer shows the camera apparently working fine.

 

After a reboot, the icon also shows up in the system tray, on the menu from that Help, About and Check for Updates work, but Software, Controller and Diagnostic tool just do nothing. The about shows 2.40 build 13.40.845. Again launching the icon gives Windows cannot find launcher_main.exe. Looking at running drivers, lvuvc is running. This is an older Dell XPS M1710, running Vista kept updated now at 6.0.6002 SP 2 Build 6002, processor is a 2ghz T7200, 2gigs of ram..

 

Why don't they have their shortcut just run the executable directly, instead of having a "C:\Program Files\Common Files\LogiShrd\LWSPlugins\LWS\Applets\HelpMain\launchershortcut.exe" Pretty basic stuff, pretty disappointed..

 

Logged a support request, auto-reply said within 48 hours, which didn't happen.

 

Any suggestions or help appreciated...

Logi Nu
Erkht
Posts: 3
Registered: ‎07-22-2012
0

Re: New C920 - Windows cannot find 'Launcher_​main.exe'. Great.

[ Edited ]

"Windows cannot find 'Launcher_main.exe'. Make sure you typed the name correctly, then try again."

Just bought the C920, downloaded and installed with detection. Wiindows is unable to find launcher_main.exe, etc..

 

Searched the the forums, a few older mesasges about it, but nothing helpful.  Did a search of the entire computer, can't find launcher_main.exe anywhere.  It's not a 64-bit anything, so no (X86) involved.

I tried the smart install twice, the full last, uninstall after each, same result.

Final step of installer shows the camera apparently working fine.

 

After a reboot, the icon also shows up in the system tray, on the menu from that Help, About and Check for Updates work, but Software, Controller and Diagnostic tool just do nothing.

 

Dell XPS M1710 2ghz T7200, 2gigs of ram

Vista 6.0.6002 SP 2 Build 6002

 

LOGITECH 120720-002742
M/N V-U0028
P/N 860-000334
S/N 1222LZ013F28

LWS 2.40 build 13.40.845

 

Any suggestions or help appreciated...
KachiWachi
Posts: 46,469
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Registered: ‎05-22-2006
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Re: New C920 - Windows cannot find 'Launcher_​main.exe'. Great.

Welcome to the Logitech Community Webcam Forum Erkht! :smileyhappy:


Erkht sez -

"Windows cannot find 'Launcher_main.exe'. Make sure you typed the name correctly, then try again."



http://forums.logitech.com/t5/Webcams/C910-Win7-64-Home-quot-Windows-cannot-find-Launcher-main-exe/m...



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
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Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
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QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
Erkht
Posts: 3
Registered: ‎07-22-2012
0

Re: New C920 - Windows cannot find 'Launcher_​main.exe'. Great.

Kachi was correct!!

 

I had seen that post prior, and while I don't have 64, so no (86) directory, I still had searched everywhere for Launcher_main.exe.

 

Reading that post again though had me compelled to try again, this time using WindowsKey + F to bring up the advanced search dialog. 

 

Well, even though I have Indexing turned OFF on my entire drive, the search apparently defaults to indexed locations, and even though there aren't any, it never found it!  Anyway, told it to search all of C and it found it.  The location on my machine ended up being:

 

C:\Program Files\Logitech\LWS\Webcam Software

 

:0)

Thanks Kachi, for your help!

KachiWachi
Posts: 46,469
Topics: 242
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Solutions: 456
Registered: ‎05-22-2006
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Re: New C920 - Windows cannot find 'Launcher_​main.exe'. Great.


Erkht sez -

Thanks Kachi, for your help!


NP.



Thank you for reporting back in with your progress and updated status.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS