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New to Webcams? START HERE!
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01-28-2011 10:25 AM - edited 02-02-2012 03:41 PM
Welcome to the Webcams board!
Before you make your first post, please take a look at the comprehensive issues and solutions threads created by our Super-user KachiWachi. These helpful threads contain lists of many known issues, so your question may already have a documented answer.
*** Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions ***
*** Logitech Webcam Software 1.x (a.k.a. QuickCam 12.x) - Issues and Solutions ***
KachiWachi has also drafted a great community posting guideline, which can be found in the first post of each thread under the heading "ALL INQUIRIES SHOULD INCLUDE THE FOLLOWING INFORMATION". Please follow the posting guideline when asking a technical question as it will help our community experts help you more efficiently.
For issues with Logitech Vid, please post your questions here.
For issues with third-party video chat applications like Skype, please post your questions here.
For non-support related topics (such as camera recommendations and product reviews), please post in the Logi Tech Lounge discussion board.
If you’ve received helpful answers from a community member, please take a moment to click on the “Accepted as Solution” button and/or “Kudos” button. It’s an easy way to say “thank you” to the community member who helped you, and it will help the community identify quality content.
While members of Logitech’s technical staff frequently participate in the forums, this peer to peer support community is not meant to completely replace official technical support channels. If you have an urgent technical issue, please open a ticket with our Customer Care department.
If you are new to the community, please also take a look at the “New User Getting Started FAQ” to learn more about the ins and outs of this peer to peer support community.
For more information, technical documentation and software downloads, please visit the webcam support portal.
Regards,
Community Manager
Support Home Page | Downloads | Contact Support | Manuals | Warranty | Check Rebate Status
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.
