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tropo
Posts: 14
Registered: ‎01-04-2008

Pro 5000 not supported in Window 7 x64

I just bought a brand new Sony laptop running Windows 7 x64. To my horror I discovered that the pro5000 webcam is not supported. Previously I'd been running it on a Windows 7 32-bit successfully for 8 months.

 

Help! Is there any work around to this problem. I'm quite fond of my pro5000 and don't want to change back to 32-bit.

KachiWachi
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Re: Pro 5000 not supported in Window 7 x64

What is the 860-xxxxxx (or 8xxxxx) series number from the camera's identification tag (FAQ #3427), or preferably... the USB\VID ID?



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
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New to Webcams? START HERE!

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QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Browser
tropo
Posts: 14
Registered: ‎01-04-2008

Re: Pro 5000 not supported in Window 7 x64

M/N: V-UAX16

 

P/N: 861306 - 0000

KachiWachi
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Re: Pro 5000 not supported in Window 7 x64

P/N: 861306
M/N: V-UAX16
USB\VID_046D&PID_08CE ; Zinc2 - Pro 5000 (UVC)
QuickCam 10.x/11.x/12.x


Webcam software and driver support for Windows (FAQ #3428)



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., RightNow® Technologies, Inc., or Salesforce.com, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently NOT providing "general" troubleshooting assistance in the public forums at this time.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS