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NitroTrike
Posts: 5
Registered: ‎12-02-2007
0

Pro9000 cam Quick Capture button does nothing??

[ Edited ]

Hi, I've scoured the forums for hours trying to find a similar problem, to no avail.

 

I just did a fresh install of Winxp Sp2, all updated, etc, and installed Webcam software 2.0, build 13.0.1783. I am using a pro 9000 webcam (there is no tag with numbers on the wire as someone previously mentioned). System is a 2.4ghz P4, w/ 2gb ram.

 

Everything installed just fine. No errors, etc.

 

I can open the software just fine (gallery, motion detection, etc), and ALL functions work, except the one I need, which is the Quick Capture.

 

I can open the motion detector and see myself, so I know the camera physically works.


When I click on the "Quick Capture" it does absolutely nothing.

 

Is there something I overlooked on this??

KachiWachi
Posts: 46,472
Topics: 242
Kudos: 1,000
Solutions: 456
Registered: ‎05-22-2006
0

Re: Pro9000 cam Quick Capture button does nothing??

Please try reinstalling the Logitech Webcam Software "clean".



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
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New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Browser
NitroTrike
Posts: 5
Registered: ‎12-02-2007
0

Re: Pro9000 cam Quick Capture button does nothing??

Kachi,

 

While I definitely appreciate the response, it doesn't help.  If you please re-read my post, this ia 100% fresh install of XP. Nothing has been even been installed on it aside from OS updates. I'm unsure of why doing the "clean" install, and installing the same exact thing would matter in this case.

 

Any other ideas??

KachiWachi
Posts: 46,472
Topics: 242
Kudos: 1,000
Solutions: 456
Registered: ‎05-22-2006
0

Re: Pro9000 cam Quick Capture button does nothing??

Please contact Logitech Support directly for further assistance with this issue.



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS