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Logi Nu
agentpat
Posts: 4
Registered: ‎03-21-2012
0

Problem with HD Webcam C270

Hello
A few days ago I purchased webcam Logitech HD Webcam C270. Was
charmed by the image quality and the camera records but the same day get
the following problem:
After several hours of computer software when you turn on the camera
would not work to their maximum resolutions (720p & 3MP) worked only
capture and recording the lowest supported resolutions.
After restarting the computer or pull out the camera cable everything is fine,
but as though to a few hours and then all over again. Reviewed in detail
section of Troubleshooting but could not find anywhere like mine.
I did a clean reinstallation of drivers, the camera following the instructions,
but without result. Please answer me what to do because I like the camera
much and I'm a fan of the brand - almost all my periphery is Logitech.
My PC configuration:
CPU: i7 950
MB: Gigabyte GA-X58A-UD5 v2
GPU: GTX 570 - with last driver
RAM: Corsair Vengeance 1600 3x2 gb.
Sincerely

Logi Nu
agentpat
Posts: 4
Registered: ‎03-21-2012
0

Re: Problem with HD Webcam C270

Anybody has any idea of ​​solution to my problem?

KachiWachi
Posts: 46,469
Topics: 242
Kudos: 1,000
Solutions: 456
Registered: ‎05-22-2006
0

Re: Problem with HD Webcam C270

Welcome to the Logitech Community Webcam Forum agentpat! :smileyhappy:


Is the camera being plugged directly into one of the motherboard's USB 2.0 ports?



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
agentpat
Posts: 4
Registered: ‎03-21-2012
0

Re: Problem with HD Webcam C270

Yes!

KachiWachi
Posts: 46,469
Topics: 242
Kudos: 1,000
Solutions: 456
Registered: ‎05-22-2006
0

Re: Problem with HD Webcam C270

Are any other USB devices currently installed/attached to your PC?



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
agentpat
Posts: 4
Registered: ‎03-21-2012
0

Re: Problem with HD Webcam C270

Yes. Logitech MX518 Optical Gaming Mouse and Logitech Chillstream gamepad.

KachiWachi
Posts: 46,469
Topics: 242
Kudos: 1,000
Solutions: 456
Registered: ‎05-22-2006
0

Re: Problem with HD Webcam C270

Using FAQ #3139 as a guide, please make sure that the camera is the only device running on the "USB 2.0 Enhanced Controller" that it is connected to.



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS