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CKGeorge
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CKGeorge
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QuickCam Express + WIndows XP = Blurry, fuzzy image

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‎01-18-2010 09:25 AM

Good day, I've got a problem with my QuickCam Express... I'm using an AMD Sempron processor, and the picture is blurry... the hotfix did not work, what do I do?

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KachiWachi
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Re: QuickCam Express + WIndows XP = Blurry, fuzzy image

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‎01-18-2010 11:00 AM

Welcome to the Logitech Community Webcam Forum CKGeorge! :smileyhappy:


1) What is the 860-xxxxxx (or 8xxxxx) series number from the camera's identification tag (FAQ #3427), or preferably... the USB\VID ID?

2) Which version of the Logitech supplied QuickCam software application/drivers is installed (FAQ #5105)?

3) Does this issue occur when you are using the camera in the Logitech supplied QuickCam software application (i.e., to create still images and/or videos), or only in a third-party Instant Messenger program?



Thanks.
KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
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New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
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CKGeorge
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Re: QuickCam Express + WIndows XP = Blurry, fuzzy image

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‎01-19-2010 08:59 PM

OK, the number is 861050-0020... I have the 2002 driver installed... When I use the QuickCam software I get the same problem as when I use the Windows XP software...

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CKGeorge
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Re: QuickCam Express + WIndows XP = Blurry, fuzzy image

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‎01-19-2010 09:02 PM

I forgot to mention:

1. The USB/VID... It's USB\VID_046D&PID_0840\5&2051EE&0&2

2. When I use any program (i.e. accessing the camera from My Computer, QuickCam software, or anythine else), it shows a blurry image...

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KachiWachi
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Re: QuickCam Express + WIndows XP = Blurry, fuzzy image

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‎01-20-2010 11:00 AM

Please provide a sample image and/or video that illustrates this condition for evaluation.



Thanks.
KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.

* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
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CKGeorge
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Re: QuickCam Express + WIndows XP = Blurry, fuzzy image

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‎01-20-2010 04:02 PM

This picture was taken using Logitech QuickCam 8.4... Picture 3.jpgAt the centre of the picture is me...

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KachiWachi
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Re: QuickCam Express + WIndows XP = Blurry, fuzzy image

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‎01-21-2010 11:00 AM

For the QuickCam® Express:


  • Focus Type = Manual Focus Ring located in front of camera (Adjustable)



Thanks.
KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.

* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
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CKGeorge
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CKGeorge
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Re: QuickCam Express + WIndows XP = Blurry, fuzzy image

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‎01-21-2010 03:50 PM

I know where the focus ring is, I've adjusted it many a time... I'm actually guaranteed though that it's not the camera, reason being Kevin.jpgthe attached picture was taken in 2002 on the computer I had before... and since I was introduced to AMD processors recently (probably in 2004), I suspect that the reason lies there..

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KachiWachi
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Re: QuickCam Express + WIndows XP = Blurry, fuzzy image

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‎01-22-2010 11:00 AM

As a troubleshooting step, please try installing the camera on another PC.



Thanks.
KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.

* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
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