Re: QuickCam Pro BSOD on Win XP

aweger · ‎03-18-2009

Brilliant! I was able to record sound using the XP sound recorder and control the volume via master volume control, so all seems well on the audio front.

KachiWachi · ‎05-22-2006

Is the BSOD still occurring?

Thanks.

KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)

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aweger · ‎03-18-2009

KachiWachi--No, as is, the web cam is functioning, and I can plug/unplug the USB. With Skype, video and audio are both working.

Should I just then ignore the Logitech software and not seek driver updates from the Logitech web site?

Once again, thank you for all the help you have provided.

Angel

aweger · ‎03-18-2009

Also, if I am unable to use the Logitech drivers or software, what impact will this have on my use of the webcam and the quality of its output? I'm entirely unfussed about losing filters, avatars, etc, but I don't really want to lose practical functionality.

KachiWachi · ‎05-22-2006

Earlier in this thread, aweger sez -

Yes, the first time I attempted an install (from the CD), I only installed the Logitech drivers (not the software) and still encountered the BSOD when I plugged the webcam in.

I'm sorry if my response to this post was unclear.

My intention was for you to install the camera this way, but then manually choose the default Windows USB Audio Device driver for the camera microphone only.

Thanks.

KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)

(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)

Have you checked your Logitech Forums Private Messages today?

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.

* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues? "Everything Macintosh"
How to make your Logitech camera work in an IM Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS

aweger · ‎03-18-2009

Hello again. I used the CD to install the Logitech drivers only (not the QuickCam software), but am unable to manually edit the mic settings without plugging in the web cam (it doesn't show up in device manager when unplugged). And when I plug the webcam in, I'm once again getting the same BSOD.

Cheers / Angel

aweger · ‎03-18-2009

I uninstalled all the Logitech drivers, rebooted, and did the UVC install again. After confirming that worked and no BSOD, I manually updated the video driver to the Logitech one, but kept the mic as the basic UVC driver. This worked, until I unplugged and replugged in the webcam -- BSOD again. I also did the reverse (basic UVC install, then updated the mic to Logitech drivers, but keeping the video as UVC drivers), which does not give me the BSOD, even after rebooting, unplugging, plugging back in, etc. So the issue/conflict appears to specifically be with the Logitech video driver?

Cheers / Angel

KachiWachi · ‎05-22-2006

Please contact Logitech Support directly for further assistance with this issue.

Thanks.

KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)

(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)

Have you checked your Logitech Forums Private Messages today?

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.

* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues? "Everything Macintosh"
How to make your Logitech camera work in an IM Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS