Webcams

[LokiNya]

Recently my webcam stopped working.  When I open up the webcam software I get no visual, but just a message; "A webcam was not found or is not working"

I uninstalled the drivers and software, and reinstalled, but no change. Tried this a couple of times, with reboots between uninstall and reinstall, but still nothing.

Under "Scanners and Cameras" in the control panel, my cam shows up, but when I open it, it just shows me one frame, but other then that, it does nothing. It's also listed in the device manager properly.

USB ports are also working correctly.

I tried the cam on a different PC, and it runs fine there.

Using Windows XP SP3

Logitech Quickam Sphere AF

Latest drivers from lws110

P/N  860-000110

USB\VID_046D&PID_0994&MI_00\6&1E5DF5CA&2&0000

[KachiWachi Distinguished Logi Legend]

Welcome to the Logitech Community Webcam Forum LokiNya!


Please try reinstalling the Logitech Webcam Software "clean".



Thanks.

[LokiNya]

Thanks KachiWachi,

No luck with the clean install however. Already at the installation at step 1 where it asks me to plug in the webcam, there is no change in the installer. Just the buttons Cancel and Skip. When I plug it in, windows installs it though. Giving me the popup "your hardware is installed and ready to use.

[KachiWachi Distinguished Logi Legend]

Is the camera being plugged directly into the PC's USB port?



Thanks.

[LokiNya]

Yes, it is. I tried both front and back USB.

[LokiNya]

I just installed some older drivers. (10.5.1.2029) and the cam works, but tells me; "You are using Windows (UVC) drivers, providing redused functionality. To get the best experience out of your camera, please install Logitech drivers."

Again, with this installation it was waiting for me to plug in the cam into a USB port. I did that, windows installed it, said it was done and ready to use, but the logitech installer was still waiting for a connection.

[KachiWachi Distinguished Logi Legend]

Are any other USB devices currently installed/attached to your PC?



Thanks.

[LokiNya]

Only a Logitech G15 v2 Keyboard and G500 mouse. But they were working fine together before.

[KachiWachi Distinguished Logi Legend]

Does this issue occur when the camera's "9-inch eye-level stand" is not installed?



Thanks.

[LokiNya]

Yes, with or without the stand, the problem remains.

On the other PC it works just fine with the stand and without the stand.