Reply
Logi Nu
pgajria
Posts: 3
Registered: ‎09-14-2009
0

Quickcam 9000 loses clarity over time

I'm thinking it's corrupt drivers.

 

Here's the information that I think might help.

 

M/N: V-UBM46

P/N: 860-000109

PID: LZ819BA

 

=== Start of device information =======================
Device name:           Logitech QuickCam Pro 9000
USB Vendor ID (VID):   0x046D
USB Product ID (PID):  0x0990
USB Revision (BCD):    0x0008
Firmware Version:      2.96.6009
Firmware CRC:          0xCCF8
EEPROM Version:        2.120
Sensor Type:           2.6
Driver Version:        12.0.1278.0
=== End of device information =========================

 

USB\VID_046D&PID_0990&MI_00\8&E143881&2&0000
 

 

Symptoms: 

 

Focus clarity is non existent any distance outside of 2 inches in front of the lens. I cannot exchange this camera, I"ve had it over a year. 

 

Ideas?

KachiWachi
Posts: 46,464
Topics: 242
Kudos: 1,000
Solutions: 456
Registered: ‎05-22-2006
0

Re: Quickcam 9000 loses clarity over time

Welcome to the Logitech Community Webcam Forum pgajria! :smileyhappy:


Please provide a sample image and/or video that illustrates this condition for evaluation.



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
pgajria
Posts: 3
Registered: ‎09-14-2009
0

Re: Quickcam 9000 loses clarity over time

Picture 5.jpg

 

 Here you go.

KachiWachi
Posts: 46,464
Topics: 242
Kudos: 1,000
Solutions: 456
Registered: ‎05-22-2006
0

Re: Quickcam 9000 loses clarity over time

Please try reinstalling the Logitech Webcam Software "clean".



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
pgajria
Posts: 3
Registered: ‎09-14-2009
0

Re: Quickcam 9000 loses clarity over time

Sure can do that.

 

Any idea what version of the software I should go with?

KachiWachi
Posts: 46,464
Topics: 242
Kudos: 1,000
Solutions: 456
Registered: ‎05-22-2006
0

Re: Quickcam 9000 loses clarity over time

http://www.logitech.com/index.cfm/435/3056



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS