Webcams

[anond]

I have already connected my webcam to the computer. And I can confirm that it is being recognized as well because I was able to find out the model of the device using the auto-detect feature on logitech.com/downloads. However, while the Quickcam express installation is happening, I am not able to get the software recognize the hardware. Am I doing something wrong? 

Thanks

[Icemancometh]

I had same issue. It's common for us user to plug something in as soon as we get it out of the box.

In my case, i unplugged it, restarted the install with the software CD, and then plugged it in when prompted. worked fine after that.

[anond]

Hi Icemancometh

Thanks for your input. As suggested, I unplugged the webcam and tried running the lws110.exe file which logitech suggested is the driver file for the webcam on my Windows XP 32-bit computer. However, while I run the file, the first step it asks me is to plug in the webcam. When I do this, Windows prompts it as a new hardware and takes me through a parallel hardware installation process that seems to not recognize the appropriate driver file. 

[Icemancometh]

Yes...I hated that about XP...lol

Cancel the XP installer and go with the Logitech one alone. See if it works then. It should be fine.

[KachiWachi Distinguished Logi Legend]

Welcome to the Logitech Community Webcam Forum anond!


What is the 860-xxxxxx (or 8xxxxx) series number from the camera's identification tag (FAQ #3427), or preferably, its USB\VID ID?



Thanks.

[anond]

Hi Kachiwachi

Here are the details I could find:

M/N : v-UAP9

P/N : 861170-0000

PID : LN62287

I am not sure what the USB ID is, but here is a number I could find written directly over the USB port (501484-C000). There is a HC SH written below this number. 

Thanks a lot for your help. 

[KachiWachi Distinguished Logi Legend · Accepted solution]

P/N: 861170
M/N: V-UAP9
USB\VID_046D&PID_0928 ; Logitech QuickCam Express (Elch 2) (No Mic)
QuickCam 8.4.8


Webcam software and driver support for Windows (FAQ #3428)



Thanks.