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Logi Nu
RVERGER
Posts: 1
Registered: ‎11-05-2009

Quickcam disk v11.8 (Windows 7)

[ Edited ]

having bought above some 3 months ago now find that having upgraded to Windowa 7 this unit is not compatible with this version of windows. Any online upgrade available??

 

[Mod Note: Added (Windows 7) to title]

KachiWachi
Posts: 47,947
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Registered: ‎05-22-2006

Re: Quickcam disk v11.8 (Windows 7)

Welcome to the Logitech Community Webcam Forum RVERGER! :smileyhappy:


What is the 8xxxxx (or 860-xxxxxx) series number from the camera's identification tag (FAQ #3427), or preferably... the USB\VID ID?



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
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New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
seline172
Posts: 1
Registered: ‎01-30-2010

Re: Quickcam disk v11.8 (Windows 7)

Hi,
I also bought the quickcam v11.8 just 2 months ago. Now Ive got a new pc windows 7. I do not have books or papers. So I dont know the 8xxxx number. Is the number on the cd enough? 610-000391. On the cam I cant find numbers eighter.
Can you help although? (By the way: I live in Holland)
Thanks.

KachiWachi
Posts: 47,947
Topics: 251
Kudos: 1,261
Solutions: 503
Registered: ‎05-22-2006

Re: Quickcam disk v11.8 (Windows 7)

Welcome to the Logitech Community Webcam Forum seline172! :smileyhappy:


For specific information on how to find the camera's USB\VID ID, please see the following tutorial:

http://www.quickcamteam.net/documentation/faq/how-do-i-find-the-vendor-and-product-id-of-my-camera



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
joelong
Posts: 1
Registered: ‎07-06-2010

Re: Quickcam disk v11.8 (Windows 7)

I purchased a Logitech QuickCam v11.7 for my daughter about 10 months ago.  Her PC was running Windows Vista.

I recently purchased a laptop for her.  The new machine runs Windows 7, and I found that your software is not compatible with the new OS.

Is there a software upgrade available?

Thank you.

Joe LaBracio

 

KachiWachi
Posts: 47,947
Topics: 251
Kudos: 1,261
Solutions: 503
Registered: ‎05-22-2006

Re: Quickcam disk v11.8 (Windows 7)

Welcome to the Logitech Community Webcam Forum joelong! :smileyhappy:


What is the 860-xxxxxx (or 8xxxxx) series number from the camera's identification tag (FAQ #3427), or preferably... the USB\VID ID?



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
and11
Posts: 1
Registered: ‎02-06-2011

Re: Quickcam disk v11.8 (Windows 7)

Hello KachiWachi,

 

my camera looks like QuickCam® IM™ to me:

http://www.logitech.com/en-us/435/222?osid=14&bit=32

 

Camera's identification numbers are:

 

m/n: V-UBB39
p/n: 861224-0000
pid: LN61382

 

USB\VID IDs:

USB\VID_046D&PID_08D9&REV_0100&MI_00
USB\VID_046D&PID_08D9&MI_00

 

 

I used to run it under Windows XP with Quickcam v11.8 and had no problems.

 

Since I migrated to Windows 7 (at the moment 32 bit, but with a new laptop surely 64bit) I cannot find apriopriate drivers. Which drivers should i use for Win 7? Quickcam 11.8 seems not to be compatibile with Win 7 anymore.

 

Thanks a lot!

KachiWachi
Posts: 47,947
Topics: 251
Kudos: 1,261
Solutions: 503
Registered: ‎05-22-2006

Re: Quickcam disk v11.8 (Windows 7)

Welcome to the Logitech Community Webcam Forum and11! :smileyhappy:


P/N: 861224
M/N: V-UBB39
USB\VID_046D&PID_08D9 ; Popeye (backup) Logitech QuickCam IM/Connect (also IM Plus)
QuickCam 9.x/10.x/11.x/12.x


Webcam software and driver support for Windows (FAQ #3428)



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS