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sandman96
Posts: 12
Registered: ‎09-21-2006

RightLight Not Working

Hi. I just got a Logitech Quickcam Pro 5000, initially everything worked great. But I made the mistake of installing quickcam 10 and now that seems to have thrown everything out of whack. I completely uninstalled quickcam and the webcam hardware and went back to quickcam 9.5. Now I'm having a problem with RightLight not working. I can't manually adjust the white balance, exposure, gain, low light boost, or color boost. If I try to adjust the white balance the slider just jumps back to it's original position with no change in the picture. If I try to adjust any of the other mentioned settings there is no effect at all. As a work around I have found that unplugging the webcam from the USB port then plugging it back in fixes things. But once I restart windows it goes back to RightLight not working.

I've uninstalled and reinstalled both software and hardware countless times now with no luck. I even used system restore to go back before I installed the webcam but still have the same problems. Any help or advice would really be appreciated.
KachiWachi
Posts: 47,787
Topics: 251
Kudos: 1,253
Solutions: 498
Registered: ‎05-22-2006

Re: RightLight Not Working

Welcome to the Logitech Community Webcam Forum sandman96! :smileyhappy:
 
Known issue...and you have already found the workaround.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
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