Webcams

[mystery250]

Purchased a Logitech c600 a month ago.

It worked extremely well for about a month, now the quality is awful. Same lighting in the room.

It's blurry now, looks more pixelated and no matter what I try I can't get the same quality.

I did reinstall the new software version, uninstall it, then installed the old that I was using before and getting better quality with, but it should be getting the same quality.

I'm using Windows XP sp2 - I don't know why the quality would decrease so drastically.

[KachiWachi Distinguished Logi Legend]

Please provide a sample image and/or video that illustrates this condition for evaluation.



Thanks.

[mystery250]

Before: http://www.imageturko.com/images/616before.jpg

After: http://www.imageturko.com/images/819Picture_42.jpg

It even looks worse when focusing on straight on at my face. The above just shows how clear it was previously, compared to how blurry, unfocused and discolored it is now.

P/n: 860-000174

pid: lz004ba

m/n: v-u0007

[KachiWachi Distinguished Logi Legend]

Improving the image quality for Logitech Webcams (FAQ #54)



Thanks.

[mystery250]

I saw the thread and tried that - I'm pretty sure its something software/driver related. I just don't know that it shouldn't deteriorate this much, just trying to figure out what it is..

[KachiWachi Distinguished Logi Legend]

Please contact Logitech Support directly for further assistance with this issue.



Thanks.