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Gla1971
Posts: 2
Registered: ‎10-27-2013

Trying to install webcam c170 on my laptop with Vista but video doesn't works!

[ Edited ]

Hello everybody!

I'm trying to install my new webcam Logitech c170 on my laptop with Windows Vista Business; it seems all ok but video doesn't works (software installed but driver doesn't) ! I need help and suggestions plase:-) Thank you!!!

Support Specialist ★★★★
Vanessa1031
Posts: 5,482
Registered: ‎07-11-2012

Re: Trying to install webcam c170 on my laptop with Vista but video doesn't works!

Hello Gla1971,

 

In order to better assist you, can you please provide us with the following information:

 

  • Are you using your Webcam C710 with the Logitech Webcam Software?
  • If you are, which version are you using?
  • If you're not, which third-party software / program are you using with it?

I'll be looking forward to your reply.

Vanessa
Support Specialist


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Logi Nu
Gla1971
Posts: 2
Registered: ‎10-27-2013

Re: Trying to install webcam c170 on my laptop with Vista but video doesn't works!

Hi Vanessa,

I've downloaded Logitech Webcam Software 2.31 version 'cause others version seems may not working with Win Vista....maybe it's because of some usb video drivers old version/missing on my computer.... 

Thank you!

Support Specialist ★★★★
Vanessa1031
Posts: 5,482
Registered: ‎07-11-2012

Re: Trying to install webcam c170 on my laptop with Vista but video doesn't works!

[ Edited ]

Hello Gla1971,

 

In order to try to fix this issue, let me suggest performing a clean installation of the Logitech Webcam Software.  Please follow the steps on the following FAQ to do so:

 

Clean install of Logitech camera software for Windows

 

If this problem continues, please test the camera with a different computer.

 

I hope this information helps.

Vanessa
Support Specialist


Support + Download | Contact Support | Manuals | Check Rebate Status
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.