Webcams

[abnicness]

I am using Vista and can install webcam (QuickCam® Communicate I think) fine but when I go to update, the computer freezes and I can't click

or do anything.  I will then turn computer off but when I turn it back on again it is still frozen.  Eventually it comes up with a msg saying that I should change my Vista colour scheme to basic to make the computer run faster.  Then I get a pop up saying that the problem is with the webcam.  The only way to get the computer to start working properly again is to uninstall the camera (which takes forever because PC is so slow).

Message Edited by abnicness on 01-29-2009 02:23 PM

[KachiWachi Distinguished Logi Legend]

Welcome to the Logitech Community Webcam Forum abnicness!


P/N: 860-000106
M/N: V-UCR45
USB\VID_046D&PID_09A1 ; Celia, Logitech QuickCam S5500 (UVC) (Communicate MP)
QuickCam 11.7


What is the make/model of your PC?



Thanks.

[abnicness]

I am also getting a msg that says "Logitech LVPrcSrv Module has stopped working"

My pc is an acer I don't know how to find out the rest...

Thanks for your help

Message Edited by abnicness on 01-29-2009 02:28 PM

[KachiWachi Distinguished Logi Legend]

https://secure3.tx.acer.com/FindSystem/FindSystem.aspx?title=Information About Your System


Thanks.

[abnicness]

My Bad.  It is not an acer (the monitor is).  I don't know what it is because it is in a case.  How else can I find it out.  (sorry for being so difficult)

[KachiWachi Distinguished Logi Legend]

Does your PC meet or exceed the System Requirements for this camera?


System Requirements for the QuickCam® Communicate MP (S 5500)

• 200 MB hard drive
• CD-ROM drive
• 16-bit color display adapter
• OS-compatible sound card and speakers
• 1.1 or 2.0 USB port

Windows Vista®

• Pentium® 4, 2.4 GHz Minimum (2.8 GHz Recommended)
• 512 MB RAM (1 GB Recommended)

Thanks.

[abnicness]

Not sure what some of that means so I will tell you what I know; 

ACPI x86-based PC

 intel(R) core(TM)2 quad CPU Q6600 @ 2.40 GHz  2.39 GHz

4.00 GB RAM Memory

CD/DVD Drive.

OS-Compatible sound card and speakers

Multiple USB Ports (pretty sure they are 2.0)

32 bit Operating System

I hope you can make some sense of this.

Thanks

[KachiWachi Distinguished Logi Legend]

As a troubleshooting step, please try installing the camera in UVC Mode.


Thanks.