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Bailey717
Posts: 1
Registered: ‎01-01-2010

Web cam lost connection to laptop?

Hi, can anyone help, plugged in my cam and it says not recognised, i have ran an update/ any ideas????????????

KachiWachi
Posts: 48,046
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Registered: ‎05-22-2006
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Re: Web cam lost connection to laptop?

Welcome to the Logitech Community Webcam Forum Bailey717! :smileyhappy:


1) What is the 860-xxxxxx (or 8xxxxx) series number from the camera's identification tag (FAQ #5105), or preferably... the USB\VID ID?

2) Which version of the Logitech supplied QuickCam or LWS software application/drivers is installed (FAQ #5105)?

3) What Operating System (OS) and Service Pack (SP) version is installed?



Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
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