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Webcam C910 External Mic
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05-23-2012 11:05 AM
I'm using:
Windows 7 64bit
i7 Processor
16Gb RAM
External Firewire Focusrite Liquid Saffire 56 Soundcard
Love this Cam!
Having problems getting the camera to NOT use the internal Camera. The software is displaying that "Saffire Audio" is selected in the "MIC" dropdown, but it's recording the sound through the on board internal microphone.
Any help would be greatly appreciated.
Chatwic DuB
SlapFire Media
KachiWachi
Distinguished Logi Legend
Posts: 46,459
Topics: 242
Kudos: 1,001
Solutions: 456
Registered:
05-22-2006
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Re: Webcam C910 External Mic
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05-31-2012 05:00 AM
Welcome to the Logitech Community Webcam Forum chatwic! 
Please contact Logitech Support directly for assistance with this issue.
Thanks.
KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)
Have you checked your Logitech Forums Private Messages today?

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<
In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.
* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.
* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.
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QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions
Is your problem one of these older, common, known, or repeat issues? "Everything Macintosh"
How to make your Logitech camera work in an IM Are you looking for (older) software?
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chatwic sez -The software is displaying that "Saffire Audio" is selected in the "MIC" dropdown, but it's recording the sound through the on board internal microphone.
Please contact Logitech Support directly for assistance with this issue.
Thanks.
KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<
In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.
* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.
* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.
New to Webcams? START HERE!
Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions
Is your problem one of these older, common, known, or repeat issues? "Everything Macintosh"
How to make your Logitech camera work in an IM Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
