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Webcam Pro 9000 install causes BSOD (Windows 7 64bit)
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12-08-2010 07:18 AM - edited 12-08-2010 12:09 PM
I've got same problem guys with my Webcam Pro 900
Windows 7 Utlimate 64bit
AMD Phenom II
Radeon 5770
8 GB RAM.
Every time I'm trying to install new upgrade, that is downloading by your upgrading system, on the end I'm getting blue screen ! Fix this please!
Re: Webcam Pro 9000 install causes BSOD (Windows 7 64bit)
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12-08-2010 01:00 PM
1) What is the 860-xxxxxx (or 8xxxxx) series number from the camera's identification tag (FAQ #3427), or preferably... the USB\VID ID?
2) What is the EXACT BSOD that you receive?
Thanks.
KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
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Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions
Is your problem one of these older, common, known, or repeat issues? "Everything Macintosh"
How to make your Logitech camera work in an IM Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Re: Webcam Pro 9000 install causes BSOD (Windows 7 64bit)
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12-08-2010 02:05 PM
0x0000003B BOSD im getting , randomly. Ive downloaded ur upgrade right now and it's not installing it, just downloading and then shutting down.
860-000228 thats my camera SN.
Re: Webcam Pro 9000 install causes BSOD (Windows 7 64bit)
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12-08-2010 05:00 PM
Do you have a Western Digital external drive (with SmartWare) installed?
Dj_NEO_ sez -0x0000003B
Thanks.
KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<
In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.
* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.
* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.
New to Webcams? START HERE!
Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions
Is your problem one of these older, common, known, or repeat issues? "Everything Macintosh"
How to make your Logitech camera work in an IM Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Re: Webcam Pro 9000 install causes BSOD (Windows 7 64bit)
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12-09-2010 12:52 AM
Ive just installed it, without any problems, i dont know how possible. I dont have any external HD, Ive got WD HD but internal.
Re: Webcam Pro 9000 install causes BSOD (Windows 7 64bit)
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12-09-2010 05:00 AM
OK.
Dj_NEO_ sez -Ive just installed it, without any problems, i dont know how possible.
Thank you for reporting back in with your progress and updated status.
KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<
In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.
* Please note that I am currently providing "general" troubleshooting assistance in the public forums once 24 hours have passed.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.
* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.
New to Webcams? START HERE!
Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions
Is your problem one of these older, common, known, or repeat issues? "Everything Macintosh"
How to make your Logitech camera work in an IM Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
