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Sharon268
Posts: 3
Registered: ‎06-25-2007

cd-rom and installation trouble

I just bought the quickcam for notebooks pro and it seems my cd-rom is not being read by my laptop. i'm not sure if it's the cd or if it's my laptop.
 
The only problem I can think of is that I needed xp service pack 2, so I immediately started installing that (I've been putting it off because there's not that much space on my laptop- I have too much music and photos). once I deleted enough stuff, sp2 started installing and it's almost done. once sp2 is finished installing, will the cd work?
 
If the cd still doesn't work after I have sp2, is there another way I can install the software necessary to use the webcam?
Logitech Quickcam For Notebooks Pro M/N:V-UAR38 P/N:861303-0000 PID:LZ649BB Quickcam Version 10.4 Windows XP Service Pack 2 Internet Explorer 6.0
KachiWachi
Posts: 48,046
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Registered: ‎05-22-2006
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Re: cd-rom and installation trouble

Welcome to the Logitech Community Webcam Forum Sharon268! :smileyhappy:

Everything should install just fine once SP2 is installed.
 
Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., RightNow® Technologies, Inc., or Salesforce.com, Inc.)
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New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
Sharon268
Posts: 3
Registered: ‎06-25-2007

Re: cd-rom and installation trouble

I now have service pack2 but the cd is still not working. I think its my cd-rom drive. the cd keeps making a really weird noise. is there any other way I can install the software to use the webcam???
 
is it possible to put the cd in another computer and copy the contents to a thumb-drive and then plug it into this computer's usb to install the software???
Logitech Quickcam For Notebooks Pro M/N:V-UAR38 P/N:861303-0000 PID:LZ649BB Quickcam Version 10.4 Windows XP Service Pack 2 Internet Explorer 6.0
KachiWachi
Posts: 48,046
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Registered: ‎05-22-2006
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Re: cd-rom and installation trouble

P/N: 861303
M/N: V-UAR38
USB\VID_046D&PID_08CB ; Adams2 - Notebooks Pro (UVC) (Silver)
QuickCam 10.x/11.x
 
You can always get the latest QuickCam software from the Downloads page and use that.
 
To get order software, please see this post.
 
Thanks.


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., RightNow® Technologies, Inc., or Salesforce.com, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently NOT providing "general" troubleshooting assistance in the public forums at this time.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS
Logi Nu
Sharon268
Posts: 3
Registered: ‎06-25-2007

Re: cd-rom and installation trouble

 

 I downloaded QuickCam v11.0 32-bit and the webcam seems to be working fine now. Thanks for your help.

 

Logitech Quickcam For Notebooks Pro M/N:V-UAR38 P/N:861303-0000 PID:LZ649BB Quickcam Version 10.4 Windows XP Service Pack 2 Internet Explorer 6.0
KachiWachi
Posts: 48,046
Topics: 251
Kudos: 1,279
Solutions: 505
Registered: ‎05-22-2006
Country: null

Re: cd-rom and installation trouble

NP.
 
Thank you for reporting back in with your updated status. :smileyhappy:


KachiWachi - Webcam Forum Guru (2002), Logi Legend (2007), Distinguished Logi Legend (2010), QuickCam® Team Forums (2007)
(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., RightNow® Technologies, Inc., or Salesforce.com, Inc.)
  Have you checked your Logitech Forums Private Messages today?  

If you are looking for official Logitech Customer / Technical Support, please >> CLICK HERE <<

In order to help keep the forum content "fresh", please do not post a reply to any thread that is over six (6) months old.


* Please note that I am currently NOT providing "general" troubleshooting assistance in the public forums at this time.
* However, if I am interested in your issue, and for all "advanced" issues, I will be sending you a Private Message before then.
* Thanks.

* PS - If one of my replies has adequately addressed your issue, please click on the "Accept as Solution" and "Give Kudos" buttons, so that this information can benefit others.

New to Webcams? START HERE!

Logitech Webcam Software 2.x (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280 / 1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218 / 11.1.0.2030 / 11.5.0.1169 / 11.8.0.1065 / 11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues?     "Everything Macintosh"
How to make your Logitech camera work in an IM                     Are you looking for (older) software?
Why your older Logitech camera *may* not be supported on Windows Vista, 7, 8, and/or on a 64-bit OS