07-27-2011 09:37 PM - edited 07-27-2011 09:48 PM
i have a dual screen setup and webcam software opens on the wrong screen, i need a fix for this before my hair starts falling out. i have tried everything that i can think of, i removed the software removed the second screen while installing the software. atached the screen again and it pops up on my other screen even when the other screen is off, very very very very anoying.
i use windows 7 hp 64bit. two gts 250 graphic cards. a 32in viso tv atached by Dvi to hdmi cabe and atached by dvi cable a 27in Samsung for primary screen
07-28-2011 07:08 AM
09-26-2011 07:48 AM
08-20-2012 08:33 PM - edited 08-20-2012 08:35 PM
I have the same problem with V2.5 on windows 7 64 bits
LWS always want to go on the other screen, and as it's a tv, it's not always on !
Any solution ?
08-27-2012 02:41 PM
The software version that our webcams need to work properly is not the same for all of them. The user from the previous post has a C910, that one works with is LWS 2.31. If you have the same webcam please download the Full Installer and install it in your computer after you have uninstalled the version you have.
If you have a different webcam please let us know.
05-21-2013 08:59 AM
I have just bought a HD Pro webcam C920, installed the latest software version (2.51 Build 13.51.828) and I am having the same problem.
Like every software, the LWS memorizes the monitor it was in when it was closed last time. Next time I open the LWS it opens on the "other" monitor.
The software not only always opens on the other monitor but also when I click a button in the main menu, the new window opens on the other monitor, so every click that changes the window, that new window will keep commuting between the primary and secondary monitors.
Is there already a solution for that ?
08-08-2013 03:09 PM
I just bought this thing and it does the same thing.. c310 cam.. It opens on a tv monitor thats not used as a monitor all the time. I want it to open on the one I use.. whats the deal with this?? If there is not a fix for this, the cam is going back.. It's what.. 2 hours old.. this is unacceptable. Closing it on the right monitor does not SAVE it's posistion.. When it starts, I have to go to input on the TV, change to monitor mode then drag it back to THIS monitor.. any ideas or should I just send it back?
08-11-2013 04:56 AM
appears Logitech no longer cares about this problem.. they can expect my camera being sent back.. No reply to this problem.. bull**bleep**. I simply don't need a camera or a company that won't fix an issue thats been observed by many other people. Appears they don't check their own forum here as well.. and this Perdot or whatever his name is, it was like 5 years ago when he was GOING TO LOOK into the reason and post back.. well I can see that went far didn't it?
No.. Logitech lost this customer, for good.
04-20-2015 11:16 PM
So we're just going to ignore this problem are we Logitech? That's very disappointing, after four years you'd think you'd have put a little effort in.
I recently bought a c270. As everyone can say, the camera works fine, but your software has an annoying bug that needs fixing.
I'm no programmer but something as simple as remembering which screen to open on shouldn't take more than a few lines of code. Every other application I've ever run can do it, why can't yours?
Also, suggestion that the issue has to do with the software version is just idiotic. Do your updated versions not support your currently marketed products? It's pretty clear no matter how you look at it that this is an issue with the program itself, not the hardware or the interface between.
I've been a pretty loyal logitech customer for a quite a while, multiple mice, keyboards, and speakers through out the years. Looks like a I really do need to start looking elsewhere if something so simple is just going to be ignored.