07-28-2010 06:46 PM - last edited on 07-29-2010 11:33 AM by Taylarie
I just purchased the C910 from Amazon and every time I load the Logitech Webcam Software v2.0 for Windows XP, Windows Vista Works with Windows 7 to install the software causes my computer to crash with the Blue Screen of death and forces a reboot. It gets as far a 42% and it is trying to load the device drivers then causes a system crash. I have Windows 7 64bit version. Is this software incompatible with Windows 7?
07-29-2010 05:00 AM
08-16-2010 03:32 PM
I'm having the exact same problem on Windows 7 Enterprise, I tried uninstalling and reinstalling. BSOD!! I'm just doing the quick install from the CD, also tried the minimal install download from the logitech support website. The minimal install from logitech support does not install at all, gives an error message that there is another install in progress or other possible errors.
08-16-2010 03:49 PM
I just tried UVC mode, and it crashes after it finds the device and is searching for device driver, same bluescreen message. looks like ya got problemssssssssss on the windows 7 x64 platform!!!
08-16-2010 05:00 PM
08-17-2010 12:49 AM
I followed the clean boot procedure using msconfig, reinstalled the logitech software without logitech vid product successfully. rebooted with normal settings seems to work ok.
Logitech needs to get to the bottom of this conflict issue though.
08-17-2010 05:00 AM
08-18-2010 09:05 AM
today I noticed an optional update in my windows update area for this logitech camera, dated 7/15/2010, I tried installing it and BSOD again.
hope a fix comes out! honestly ive not seen a BSOD in years before this!