Reply
Logi Nu
wtfmusic
Posts: 1
Registered: ‎11-14-2013

my c920 has only audio and no video in sony movie studio vegas or platinum

[ Edited ]

i can view my videos through realplayer or camera software but when i import file to editing software i have only audio and no video. i am using c920 camera and sony movie studio vegas or platinum. are my settings wrong?

Support Specialist ★★★★
Vanessa1031
Posts: 5,561
Registered: ‎07-11-2012

Re: my c920 has only audio and no video in sony movie studio vegas or platinum

[ Edited ]

Hello wtfmusic,

 

In order to try to fix the video functionality issue when using your HD Pro Webcam C920 with the Sony Vegas Movie Studio programs, please check the following:

 

  • Try a different USB port on your computer.
  • If your camera is connected to a USB 3.0 port (usually has a blue plastic insert), try using a USB 2.0 port instead.
  • Try connecting the camera to a different computer.

If this problem continues, since the camera works with the Logitech Webcam Software and with RealPlayer, let me suggest contacting the Sony Support for further assistance.

 

Best Regards,

Vanessa
Support Specialist


Support + Download | Contact Support | Manuals | Check Rebate Status
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.