Webcams

[scsidrv]

I have owned an orbit sphere af  for about 3 or 4 yrs now and since I installed win7 ultimate I have not 

been able to use the camera.....

Have installed every copy of drivers that are supposed to work with that OS but to this point have never

been able to get it to work.

Have gone into the registry and deleted every reference to logitech and done a clean install that way.

No go........ 

I have installed it with a clean windows boot and every thing I can think of but still it will not work.

What is does is install all of the drivers and such and I can get the mike working but as for the cam'

the only time I can get a picture is when I call up the quick capture but it will only bring up a basic controller 

and I cannot see anywhere on the open program that allows me to go into the full control panel for the pan

and tilt features even down in the lower right hand corner where it is supposed to be and it also will not let 

me specify what cam to use at the top of the panel. 

when I first click on the logitech  webcam software icon on the desktop I get the panel opening up 

and along with the quick capture and the gallery icon and in black letters it tells me that the webcam is not

found or connected and I KNOW that it is....

please help as I am about to turn the cam into a raquet ball for use on the ball court.

I am desperate and totally ticked off at paying the price I paid for this webcam and not being

able to use it.....and really do consider it some kind of a rip off.

ASRock P45XE

Lga775 3.0 cpu 

XFX Radeon 6870 vid

Asus Xonar Essence STX  soundcard

Logitech Z5500 speakers

8 gigs ram

[KachiWachi Distinguished Logi Legend]

Welcome to the Logitech Community Webcam Forum scsidrv!


What is the 860-xxxxxx (or 8xxxxx) series number from the camera's identification tag (FAQ #3427), or preferably, its USB\VID ID?



Thanks.

[scsidrv]

M/N: V-UCC22

P/N: 860-000110

PID: LZ933BA 

[scsidrv]

I just looked up the date I purchased this came and I was wrong,

I bought it April 28 2010  

[KachiWachi Distinguished Logi Legend]

Does this issue occur when LWS 2.31.1044 is installed?

http://www.logitech.com/pub/video/quickcam/lws231_full.exe



Thanks.


(Ref: FAQ #3428 - Webcam software and driver support for Windows)

[scsidrv]

I have used lws 2.31 and there is no change

[KachiWachi Distinguished Logi Legend]

1) Is the camera being plugged directly into the PC's USB port?

2) Are any other USB devices currently installed/attached to your PC?



Thanks.

[scsidrv]

I have tried the cam in a number of usb port on my comp and there is no change;

I have un-installed any and all other usb programs and equipment from the comp

and cleaned the registry and such with Ccleaner.

I have gotten it to pan and tilt using the archsoft software that I recieved with another

cam (Canyon Usb Camera) but only in a very limited way with WebCam Companion 3.

That at least can see the cam to a better degree than the software Logitech provides. 

I somehow think that it is a problem with the  archsoft software that you provide with your logitech 

drivers 

[KachiWachi Distinguished Logi Legend]

Please perform the following steps:

1) Click Start -> Run... -> Open: -> Type regedit, then click OK.

You can also access the Run command by pressing the Windows logo key ( ) and the "R" key simultaneously.
(Ref: http://windows.microsoft.com/en-us/windows7/What-happened-to-the-Run-command)

2) Open the following registry key by clicking the ( + ) signs:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\

3) Search for {4D36E96C-E325-11CE-BFC1-08002BE10318}.
4) Click on the folder icon this time... not on the ( + ) sign.
5) Please let me know if the following entries are present:

(Default) --- REG_SZ --- Sound, video and game controllers
UpperFilters --- REG_MULTI_SZ --- ksthunk

6) Return to step 2.
7) Search for {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
8) Please let me know if the following entries are present:

(Default) --- REG_SZ --- Imaging devices
UpperFilters --- REG_MULTI_SZ --- ksthunk

9) Close the Registry Editor.

Please report back in with your progress and updated status when you can.



Thanks.